Trusted by more startups around the world, AWS makes the power of cloud computing accessible for all by giving founders everywhere access to the same technology that powers the world’s largest companies. With nearly 20 years of experience gained from supporting hundreds of thousands of startups that have come before, we help founders prove that their world-changing ideas are possible, at any stage of growth or level of funding. This is why more startups, and over 80% of unicorns, build on AWS.
Startup Solutions Architects work hand in hand with AWS customers to help them make the most of the Cloud. They are at the crossroads of business and technology and engage with startups of different stages. Supporting the overall technical relationship between customers and AWS, they work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. Solutions Architects also have broader impact at scale, taking a supporting role in creating and presenting technical content and best practices.
In this role you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible. You will have the opportunity to produce cloud-native reference architectures for a variety of use cases. You will have the support to grow your expertise in industry and technology areas of depth. Every day you will be learning something new from your customers, your peers and your own experiments.
You will be part of a team that is responsible for driving adoption of AWS technologies while bringing differentiated value to customers. This is a team dedicated to Startups, an important and growing subset of customers for AWS. Startups follow unique technology adoption patterns and growth trajectories that distinguish them from traditional businesses, so you will be employing engagement strategies and programs tailored to their business needs and technical preferences.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Key job responsibilities • As a Solutions Architect, you will work directly with customers to accelerate their projects and recommend best-practice architectures in line with their long-term business outcomes. • You operate as a trusted advisor for startups. The best interests of the customer will shape the guidance you provide. You work backwards from their priorities and find inventive ways to add value with solutions utilizing AWS and its Partners’ technology. • You capture and share the voice of the customer to influence the roadmap of new features and services for AWS. You use your customer understanding to participate the creation or updates of technical content and reference architectures (e.g. white papers, code samples, blog posts). • Evangelize and educate about AWS technology (e.g. workshops, user groups, meetups, public speaking, online videos or conferences).
The ideal candidate will have a strong understanding of modern AI/ML frameworks, large language models (LLMs), foundation models, and GenAI application architectures. While hands-on experience building and deploying AI/ML solutions is highly preferred, we also value candidates who bring strategic expertise in AI/ML solution design, model selection, prompt engineering, and responsible AI practices. You should be comfortable discussing topics ranging from model fine-tuning and RAG (Retrieval-Augmented Generation) architectures to AI governance, cost optimization for AI workloads, and emerging trends in generative AI. Your ability to translate complex AI/ML concepts into practical solutions for startup customers will be essential to helping them innovate quickly and scale effectively.
To be successful in this role you need to be passionate about startups and cloud architectures. You are a builder with genuine curiosity about how technology can support your customers’ business models and objectives. You are a lifetime learner that develops areas of depth in technical domains relevant to your interests and your customer's outcomes. You are prepared to work in a fast-paced environment, where you will be positively challenged and consistently embrace the Amazon Culture.
A day in the life The Solutions Architect team at AWS is responsible for helping customers successfully implement cloud technologies. In a typical week you will meet multiple customers and you will collaborate with them on designing and operating well-architected solutions. You will earn their trust and show them the art of the possible, educating them around the capabilities of AWS. Partnering with internal teams and experts, leveraging a deep knowledge of our tools and products, you’ll craft highly-scalable, flexible, and resilient cloud architectures that address our customers’ business problems. As part of our team, you’ll have the opportunity to continuously learn and innovate daily.
About the team The startup organization at AWS comprises experts from across the global ecosystem, including former founders and CTOs, venture capitalists, angel investors, and mentors who upskill today's founders to navigate challenges and opportunities as they build their business, and our Startup Solutions Architecture team is dedicated to working with startup companies as they build and scale their businesses. We’re here to make sure that they can deploy the best, most scalable, and most secure architectures possible – and that they spend as little time and money as possible doing so. We are a group of technologists with varied backgrounds; from fresh graduates to ex-CTOs, all growing our skills and startup expertise, while working on cutting edge technology use-cases with some of the world’s most innovative companies.
About AWS:
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Basic Qualifications
- Experience within specific technology domain areas (e.g. software development, cloud computing, systems engineering, infrastructure, security, networking, data & analytics).
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience in IT development or implementation/consulting in the software or Internet industries
- Experience with AI/ML technologies
- Relevant tech experience and/or Technical Degree (Computer Science, Math, Engineering or equivalent).
- Experience in designing, developing or operating reliable and scalable cloud-native solutions, platforms and software.
- Fluent written and verbal communications skills in English with demonstrated ability to communicate technical choices to business and technology stakeholders.
- A passion for technology and learning
Preferred Qualifications
- Experience working within software development or Internet-related industries
- Experience migrating or transforming legacy customer solutions to the cloud
- Experience working with AWS technologies from a dev/ops perspective
- Experience or familiarity in the Startups eco-system.
- Professional experience architecting/operating solutions built on AWS and/or AWS certification (e.g. AWS Solutions Architect Associate or Professional)
- Expertise in one or more of the following: DevOps, Containers, Big Data Solutions, Serverless, Networking, Security, Databases, IOT, AI/ML, Cloud Migration and IT Transformation.
- Experience working in a customer-facing role or a role that involved public speaking.
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