Store Associate

CVS Health CVS Health · Healthcare · Mercer Island, WA +1 · In Store (Retail and Beauty)

This role is for a Store Associate at CVS Health, focusing on customer service, cashier duties, sales floor maintenance, and supporting various store operations. It involves direct customer interaction, handling transactions, restocking, and assisting with pharmacy and other department needs. The role emphasizes a customer-focused approach and adherence to company policies.

What you'd actually do

  1. Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues
  2. Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed
  3. Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures
  4. Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager
  5. Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools

Skills

Required

  • At least 16 years of age
  • Ability to remain upright and on feet for sustained periods
  • Ability to lift and exert force up to 35 lbs occasionally, 10 lbs frequently
  • Close visual acuity

Nice to have

  • Previous experience in a retail or customer service setting
  • High School diploma or equivalent