Strategic Account Technology Strategist

Microsoft Microsoft · Big Tech · Tokyo, Tokyo, Japan · Strategic Account Technology

This role is a technology strategist within the enterprise business unit, focusing on the retail and trading industries. The primary responsibility is to understand customer business needs and digital strategies, architect technology roadmaps, and drive the adoption of Microsoft solutions including AI, Azure Cloud, Modern Workplace, and Security. The role involves acting as a virtual CTO for clients, building relationships with executives, and leading digital transformation initiatives, with a strong emphasis on accelerating AI transformation for customers.

What you'd actually do

  1. Understand the customer’s business objectives, technology landscape and digital strategy to build, document and maintain the customer’s technology architecture and roadmap and use it in communication with the extended account team; grow and manage the technology relationship and orchestrate technology roles in your extended account team and relevant Partners to deliver customer outcomes across the customer lifecycle.
  2. Drive Microsoft Business growth and customer Technology Transformation including partner co-sell motions, building new solution pipeline based on the customer-aligned technology strategy; be accountable for the development and governance of the customers’ consumption pipeline.
  3. Create thought leadership with the customers’ executives (Technology and Business) in new and emerging technology trends like AI or Industrial Metaverse and establishing a meaningful and mutually agreed path forward for the customers to adopt those technologies; orchestrate the resulting opportunities across Microsoft and Partner teams and create referenceable customer win stories.
  4. Apply expertise in customer businesses, technology platforms and industry to build digital technology strategy with the customer that is aligned to business outcomes. Challenge customer’s assumptions with constructive dialogue about their business and technology.
  5. Leads the customer journey into the era of AI and Industrial Metaverse by creating a targeted approach tailored to their current business requirements and positions Microsoft as a leader for the future, both for accelerating productivity as well as helping the customer create new capabilities to support their business. Builds a mid-term strategy for AI and metaverse projects as well as an immediate opportunity pipeline and orchestrates execution through the appropriate technical teams and with appropriate Partners

Skills

Required

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 7+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.

Nice to have

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 14+ years technical consulting, technical consultative selling, practice building, or related technical/sales/industry experience OR equivalent experience.
  • 5+ years experience in digital transformation or using technology to drive customer business outcomes.
  • 4+ years experience in business consulting, consultative selling, or change management.
  • 5+ years experience leading technical, support, and/or partner teams.

What the JD emphasized

  • AI transformation
  • digital transformation
  • AI