Strategic Business Performance, Central Strategy & Operations

Stripe Stripe · Fintech · United States · 6490 BizOps and Compass

Senior Product Strategist-Operator to join the Strategy & Business Performance (SBP) team at Stripe. This role focuses on creating strategic clarity around Stripe's performance by defining key metrics, leading deep-dive interventions, bridging product and strategy, and synthesizing information for leadership. The role requires a technical strategist who can move fast, solve high-stakes problems, and leverage AI tools to enhance decision-making.

What you'd actually do

  1. Define and maintain the metrics that actually matter for in-year performance. You’ll develop a "morning read" discipline—a curated, high-signal view of the business that drives immediate action, moving far beyond standard dashboarding.
  2. Lead "surge" projects to diagnose and unblock critical goals at risk. You aren't just identifying problems; you are staying in the arena until the trajectory has measurably changed.
  3. Translate long-horizon corporate theses into in-year operational reality. You’ll take ambiguous opportunities that cut across product, risk, and marketing and decompose them into structured workstreams.
  4. Think ahead of our executive team, preparing CEO/COO-level materials that translate unstructured signals into structured diagnoses they can act on.
  5. Work closely with Corporate Strategy and Product teams to identify gaps between our external market forces and our internal execution.

Skills

Required

  • 12+ years of experience in product/data analytics within product organizations or strategic business performance teams at high-growth tech companies.
  • Experience in Product Strategy, Product Management, or GM-style roles where you owned a P&L or a specific business outcome.
  • Deeply curious about business models and data, probing into signals, understanding trends and customer usage patterns to uncover novel insights
  • A proven track record of directly driving business growth through analytical insights and execution.
  • Apply AI to enhance decision-making and operational efficiency, know when and how to use the right AI tools to move faster without sacrificing rigor or quality.
  • Strong product sense and the ability to understand the technical mechanics of how software products are built and scaled.
  • Experience navigating ambiguous, cross-functional problems and leading high-stakes interventions with senior stakeholders.
  • Experience facilitating senior leadership/ stakeholder meetings to drive meaningful conversations regarding Stripe’s business performance.

Nice to have

  • Prior experience with fintech products or complex financial systems is a plus, but not required.
  • Payments ecosystem, or experience in finance or fintech is a plus
  • Ability to build trust and partner with senior leaders and CXOs
  • Technical proficiency in SQL / Python / R and data analysis; ability to self-serve and perform independent deep-dives into complex datasets.
  • Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams
  • Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience

What the JD emphasized

  • Apply AI to enhance decision-making and operational efficiency, know when and how to use the right AI tools to move faster without sacrificing rigor or quality.
  • Experience navigating ambiguous, cross-functional problems and leading high-stakes interventions with senior stakeholders.