Strategic Customer Advisor, Apj

Databricks Databricks · Data AI · Singapore · HQ Management

Strategic Customer Advisor role at Databricks, focusing on high-stakes customer opportunities in the APJ region. This 50/50 role involves shaping customer vision and guiding executives externally, while internally advising and coaching account teams to improve sales effectiveness. The primary objective is to drive deal outcomes and elevate the standard of selling within critical accounts.

What you'd actually do

  1. Own the Hardest Moments – Step into late-stage, high-value, multi-threaded deals where alignment is not established and execution must improve.
  2. Operate at the Executive Layer – Engage CIOs, CDOs, and business leaders with a strong, credible point of view (POV) on data, AI, and platform transformation.
  3. Drive Deal Velocity – Bring structure to ambiguity, align stakeholders, clarify value, and compress decision cycles.
  4. Lead Through Influence – Earn trust quickly across both customers and internal teams; know when to push, when to align, and how to create movement.
  5. Elevate the Field – Coach Account Executives (AEs) and field leaders in real time, improving deal strategy, qualification, and execution standards.

Skills

Required

  • Enterprise sales leadership
  • Customer vision shaping
  • Executive engagement
  • Deal strategy and execution
  • Sales coaching and enablement
  • Understanding of data platforms and AI transformation

Nice to have

  • Experience in APJ region
  • Cross-industry experience

What the JD emphasized

  • Background in Data & AI organizations in highly strategic sales roles
  • Experience leading large, complex, multi-year, multi-stakeholder deals
  • Executive presence with the ability to quickly establish credibility at the C-level
  • A strong, defensible POV on data platforms, AI, and enterprise transformation
  • Demonstrated ability to influence without authority across account teams, leadership, and partners
  • Experience coaching and elevating high-performing sales teams in live deal environments