Strategic Customer Advisor

Databricks Databricks · Data AI · CA · Remote · HQ Management

Strategic Customer Advisor role at Databricks, focusing on high-stakes customer opportunities. This role involves shaping customer vision, guiding executives, and driving deal outcomes externally, while internally advising and coaching account teams. The objective is to improve the effectiveness of existing account teams in complex, late-stage deals. Requires background in Data & AI organizations, top-tier enterprise sales experience, executive presence, and a strong POV on data platforms and AI transformation.

What you'd actually do

  1. Own the Hardest Moments – Step into late-stage, high-value, multi-threaded deals where alignment is not established and execution must improve.
  2. Operate at the Executive Layer – Engage CIOs, CDOs, and business leaders with a strong, credible point of view (POV) on data, AI, and platform transformation.
  3. Drive Deal Velocity – Bring structure to ambiguity, align stakeholders, clarify value, and compress decision cycles.
  4. Lead Through Influence – Earn trust quickly across both customers and internal teams; know when to push, when to align, and how to create movement.
  5. Elevate the Field – Coach Account Executives (AEs) and field leaders in real time, improving deal strategy, qualification, and execution standards.

Skills

Required

  • Enterprise sales leadership
  • Executive engagement
  • Deal strategy and execution
  • Influencing without authority
  • Coaching and team development
  • Data and AI domain knowledge
  • Complex deal management

Nice to have

  • Travel willingness

What the JD emphasized

  • Background in Data & AI organizations in highly strategic sales roles.
  • 10+ years with consistent top-tier performance in enterprise environments (Fortune 500 / Global 2000).
  • Experience leading large, complex, multi-year, multi-stakeholder deals.
  • Executive presence with the ability to quickly establish credibility at the C-level.
  • A strong, defensible POV on data platforms, AI, and enterprise transformation.
  • Demonstrated ability to influence without authority across account teams, leadership, and partners.
  • Experience coaching and elevating high-performing sales teams in live deal environments.