Strategic Customer Solutions Architect (apac)

Supabase Supabase · Data AI · APAC · Growth

Supabase is seeking a Strategic Customer Solutions Architect to own and drive the success of their highest-potential enterprise accounts. This role involves deep technical partnership with customers, architecting solutions, optimizing systems, and guiding platform migrations. Key responsibilities include building trust with senior stakeholders, ensuring scaled performance and reliability, providing Postgres architecture expertise, guiding on security and compliance, managing large-scale migrations, engaging executives, advising on AI & vector workloads, acting as a platform advocate, and supporting pre-sales efforts. The ideal candidate has 10+ years of experience in Solutions Architecture or Database Engineering, expert-level PostgreSQL knowledge, experience with complex migrations, familiarity with AI application architecture (vector databases, embeddings), and strong executive relationship management skills.

What you'd actually do

  1. Build and maintain deep, trust-based relationships with senior technical and executive stakeholders across a focused portfolio of strategic accounts.
  2. Partner with customers operating at significant scale to ensure their systems perform reliably under production load.
  3. Serve as the resident Postgres expert for your accounts.
  4. Guide customers through Supabase's enterprise security capabilities, including Row Level Security (RLS) policy design, audit logging, SOC 2 and HIPAA compliance requirements, and encryption best practices.
  5. Guide strategic customers through migrations onto Postgres and Supabase from a wide range of source systems including legacy relational databases such as Oracle and SQL Server, as well as cloud-native and NoSQL platforms like Firebase, Fauna, and PlanetScale.

Skills

Required

  • PostgreSQL expertise
  • Solutions Architecture
  • Database Engineering
  • Enterprise account management
  • Technical consulting
  • Performance tuning
  • System optimization
  • Database migration
  • Security and compliance (SOC 2, HIPAA)
  • Executive engagement
  • Communication skills

Nice to have

  • AI application architecture
  • Vector databases
  • Embedding pipelines
  • Similarity search
  • pgvector
  • Web application development (Python, C#, JavaScript, Node.js)
  • Self-hosted or BYO cloud infrastructure
  • HubSpot
  • BigQuery

What the JD emphasized

  • mission-critical, highly scaled workloads
  • significant scale
  • complex technical challenges
  • real production pressure
  • complex platform-level issues
  • complex performance bottlenecks
  • push the boundaries
  • enterprise security
  • compliance requirements
  • infrastructure, data residency, and compliance requirements
  • Large-Scale Migrations
  • multi-stakeholder environments
  • AI-native applications
  • scalable, production-grade AI systems
  • voice of your customers
  • sophisticated users
  • deep technical credibility
  • high-complexity workloads
  • 10+ years of relevant experience
  • Expert-level knowledge of PostgreSQL
  • complex database migrations
  • significant scale — high-throughput, high-availability workloads
  • enterprise security and compliance requirements
  • managing senior executive relationships
  • complex, multi-stakeholder enterprise environments