Strategic Customer Solutions Architect (emea)

Supabase Supabase · Data AI · EUROPE · Growth

This role focuses on architecting solutions for enterprise customers using Supabase, a Postgres development platform. While the core is Postgres expertise, it includes advising on AI-native applications, specifically around vector storage, embedding pipelines, and similarity search using pgvector. The role also involves guiding customers on security, compliance (SOC 2, HIPAA), and large-scale migrations, acting as a trusted technical partner for high-potential accounts.

What you'd actually do

  1. Build and maintain deep, trust-based relationships with senior technical and executive stakeholders across a focused portfolio of strategic accounts.
  2. Partner with customers operating at significant scale to ensure their systems perform reliably under production load.
  3. Serve as the resident Postgres expert for your accounts.
  4. Guide customers through Supabase's enterprise security capabilities, including Row Level Security (RLS) policy design, audit logging, SOC 2 and HIPAA compliance requirements, and encryption best practices.
  5. Guide strategic customers through migrations onto Postgres and Supabase from a wide range of source systems including legacy relational databases such as Oracle and SQL Server, as well as cloud-native and NoSQL platforms like Firebase, Fauna, and PlanetScale.

Skills

Required

  • PostgreSQL expertise
  • Solutions Architecture experience
  • Database Engineering experience
  • Large-scale systems experience
  • Enterprise-grade systems experience
  • Postgres performance tuning
  • Postgres replication
  • Postgres extensions
  • Postgres schema design
  • Database migration experience
  • Web application development background
  • Python
  • C#
  • JavaScript frameworks (React, Vue, Svelte)
  • Node.js
  • Executive relationship management
  • Multi-stakeholder environment navigation
  • Communication skills

Nice to have

  • Familiarity with AI application architecture
  • pgvector experience
  • Self-hosted or BYO cloud infrastructure deployments experience
  • HubSpot experience
  • BigQuery experience
  • Analytics tooling experience

What the JD emphasized

  • mission-critical, highly scaled workloads
  • senior technical and executive stakeholders
  • significant scale
  • production load
  • complex platform-level issues
  • complex performance bottlenecks
  • push the boundaries
  • enterprise security capabilities
  • SOC 2 and HIPAA compliance requirements
  • large-scale migrations
  • technical migration strategy end-to-end
  • multi-stakeholder environments
  • AI-native applications
  • production-grade AI systems
  • voice of your customers
  • high-complexity workloads
  • 10+ years of relevant experience
  • Expert-level knowledge of PostgreSQL
  • complex database migrations
  • significant scale
  • high-throughput, high-availability workloads
  • enterprise security and compliance requirements
  • managing senior executive relationships
  • complex, multi-stakeholder enterprise environments