#GreatMindsDon’tThinkAlike At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.
About the Role
Uber Delivery is revolutionising instant delivery and making dining or shopping effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working with APAC Delivery means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities.
The Strategic Merchant Operations Manager role is a unique opportunity to help grow Uber Eats. In this position, you will focus on driving operational excellence by partnering with internal stakeholders and some of our largest restaurant partners. This role calls for creative problem-solving, advanced analytics, critical thinking, a desire for execution excellence and outstanding relationship-building skills.
Your Impact in Role
- Leverage Uber data to effectively drive key insights and scale processes
- Work cross-functionally to make decisions that require alignment across internal and external stakeholders
- Develop analytical frameworks to project, generate, and prioritize business initiatives
- Drive business review cadence and develop reporting frameworks to facilitate alignment, learning, improvement, and accountability
- Develop best-in-class tools, insights, and processes to effectively scale operations across our business and our merchant partners
- Share and scale best in class learnings to peers in similar roles across the other Uber mega-regions
- Partner with stakeholders from our largest merchants to uncover opportunities and strategically drive business outcomes.
The Experince You'll Bring
- 5+ years of experience in strategy, operations, consulting, analytics, tech, finance, or related field
- Strong cross-functional stakeholder management
- Experience working with senior stakeholders across different functions
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.