Strategic Solution Engineer - Partner Ecosystem

Salesforce Salesforce · Enterprise · Vienna, Austria

Salesforce is seeking a Strategic Solution Engineer for their Partner Ecosystem. This role focuses on pre-sales, alliances, and product, acting as a technical evangelist and designer for System Integrator partners. Responsibilities include promoting Salesforce's AI CRM and Agentforce technology, designing enablement programs, co-creating strategic assets, and facilitating feedback loops between partners and the product organization. The role requires strong presales skills, experience with enterprise software, and an understanding of cloud, data, and AI concepts.

What you'd actually do

  1. Act as the technical ambassador for Salesforce within strategic SI partners.
  2. Design and deliver partner enablement programs (technical, functional, and value-based), mainly for presales teams and engagement managers at SIs.
  3. Contribute joint value propositions, reference architectures, and blueprints that combine Salesforce with the partner’s offerings (e.g. industry-specific templates) and services.
  4. Help grow a partner-generated pipeline by supporting joint go-to-market motions (joint events, speaker engagements)
  5. Serve as the voice of the partner back into Product, Engineering, and GTM teams – translating field feedback into roadmap and enablement priorities.

Skills

Required

  • 5+ years in Sales/Solution Engineering or Consulting in enterprise software environments.
  • Experience working with or for System Integrators or Technology Consulting firms.
  • Strong technical capability, hands-on experience in complex software systems, coding skills preferred
  • Strong presales skill set: discovery, solution mapping, storytelling, demos, PoCs, and handling objections.
  • Ability to explain complex cloud, data, and AI concepts to both technical and non-technical stakeholders.
  • Solid understanding of solution architectures (microservices, APIs, data pipelines, integrations, cloud platforms).
  • Excellent presentation, communication, and facilitation skills in front of partner and customer executives.
  • Comfortable working in a matrixed, global environment with multiple stakeholders

Nice to have

  • Background in one or more of: Customer Experience / Digital Experience platforms, preferably in the Salesforce ecosystem; AI / analytics / data platforms; Integration / APIs / iPaaS / Middleware
  • Proven track record of partner-facing or ecosystem-focused roles is a strong plus.

What the JD emphasized

  • AI CRM
  • Agentforce
  • AI agents
  • agentic era
  • AI