Oversee critical vendor partnerships supporting OCI data center operations. This role serves as the single-threaded owner for vendor performance, compliance, commercial management, and operational execution across strategic service providers supporting hyperscale cloud infrastructure environments.
The ideal candidate brings deep expertise in vendor lifecycle management, contract governance, operational performance management, and cross-functional stakeholder coordination within mission-critical environments such as data centers, construction, utilities, facilities, or regulated enterprise operations.
This position plays a key role in protecting uptime, ensuring operational continuity, optimizing vendor performance, and driving accountability across Oracle’s expanding global infrastructure footprint.
Skills & Competencies
- Strong commercial and contract negotiation acumen.
- Confident conflict resolution and escalation management capabilities.
- Data-driven mindset with strong operational reporting and analytical skills.
- Ability to build trusted relationships with executive stakeholders and strategic vendors.
- High attention to detail with disciplined execution and accountability.
- Strong collaboration skills across technical and non-technical teams.
- Ability to operate effectively in ambiguous, rapidly scaling environments.
Why Oracle Cloud Infrastructure (OCI)?
Global Impact at Scale
Help shape the operational reliability and scalability of one of the world’s fastest-growing hyperscale cloud platforms.
Mission-Critical Operations
Work in technically rigorous environments where operational excellence, uptime, safety, and precision execution are foundational.
High-Performance Culture
Join a team that values accountability, collaboration, continuous improvement, and disciplined operational execution.
Career Growth & Mobility
Oracle offers extensive opportunities for long-term career development, internal mobility, leadership growth, and technical advancement across global infrastructure operations.
Key Responsibilities
Vendor Strategy & Relationship Management
- Serve as the primary owner for strategic vendor relationships supporting OCI data center operations.
- Develop, strengthen, and maintain high-performing partnerships with national and regional vendors to ensure consistent service delivery and operational excellence.
- Lead end-to-end vendor lifecycle activities including vendor sourcing, onboarding, performance management, governance, renewal planning, and offboarding.
- Foster collaboration between vendors and internal stakeholders to ensure alignment with operational objectives, safety standards, and service expectations.
Contract & Commercial Management
- Support development, negotiation, implementation, and governance of Master Service Agreements (MSAs), Statements of Work (SOWs), and Service Level Agreements (SLAs).
- Ensure contractual obligations, service expectations, and compliance requirements are clearly defined and operationalized.
- Partner closely with Procurement, Legal, Finance, and Operations teams to resolve commercial issues and drive contract optimization opportunities.
- Leverage enterprise and national agreements to improve cost efficiency, standardization, and vendor scalability across regions.
Performance & Operational Excellence
- Drive vendor accountability through structured performance reviews, escalation management, and corrective action planning.
- Analyze operational trends and vendor performance data to identify risks, service gaps, and continuous improvement opportunities.
- Utilize digital vendor management and reporting systems to track performance, contracts, compliance status, and operational deliverables.
Cross-Functional Coordination
- Coordinate execution activities across Site Operations, Engineering, Construction, Procurement, Finance, Legal, Security, and Compliance teams.
- Provide concise, data-driven reporting and executive updates to site leadership and regional stakeholders.
- Support operational readiness initiatives and vendor coordination activities for new deployments, expansions, and infrastructure projects.
Minimum Qualifications
- 5+ years of experience in vendor management, supplier relationship management, procurement, facilities operations, construction operations, or related operational leadership roles.
- Experience managing vendors within critical infrastructure, hyperscale data center, utilities, construction, manufacturing, or regulated enterprise environments.
- Strong understanding of contract governance, SLA management, KPI development, and vendor performance oversight.
- Ability to read, interpret, and manage contracts, RFPs, technical scopes of work, and service specifications.
- Experience managing escalations, operational risk, and vendor issue resolution in fast-paced environments.
- Strong analytical, organizational, and communication skills with the ability to influence cross-functional stakeholders.
- Proficiency with vendor management systems, reporting tools, and operational tracking platforms.
- Ability to travel up to 25%.
Preferred Qualifications
- Professional certifications in vendor management, procurement, supply chain, or operations management preferred (e.g., CPSM, CVMP, PMP, Lean Six Sigma).
- Experience supporting hyperscale cloud infrastructure or mission-critical facility operations.
- Familiarity with compliance, safety, and risk management frameworks applicable to critical infrastructure environments.
- Experience leading vendor governance programs across multi-site or regional operations.
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4