Strategy and Operations Manager

Uber Uber · Consumer · Bogota, Colombia · Operations

Strategy and Operations Manager at Uber in Bogota, Colombia. This role focuses on managing operations, driving growth, and operational efficiencies through strategic initiatives and data-driven decision-making. The candidate will own strategy development, monitor operational and financial metrics, optimize processes, and collaborate with product teams for marketplace improvements. Requires strong analytical and problem-solving skills, with preferred knowledge of Python and SQL.

What you'd actually do

  1. Help develop, lead, and implement strategy to achieve business priorities in LATAM
  2. Monitor, understand, and interpret key operational and financial metrics to help figure out strategy and action plans. Develop and apply understanding of the levers that move our business
  3. Identify the root cause of risks and opportunities, propose multiple, practical solutions, and weigh tradeoffs to recommend best approach
  4. Implement, optimize, and scale core analyses and processes across LATAM and beyond, regularly reviewing performance
  5. Proactively search for new features or improvements that could improve the experience on and efficiency of our marketplace, measure their impact and collaborate with Product teams around the world to implement launches in LATAM
  6. Maintain productive working relationships with immediate team and cross-functional partners across operations, marketing, customer support, product, policy, and legal to scope, test and implement initiatives

Skills

Required

  • Spanish and English proficiency
  • Three or more years of professional experience
  • Ability to interpret and present data to various audiences in an engaging and comprehensive, yet succinct manner
  • Demonstrate optimism, respect others, and work well in a team
  • Ability to work with people from diverse backgrounds and responsibilities
  • Maintains healthy working relationships, even in disagreements
  • Ability to create detailed project plans with project stages, milestones, basic interdependencies, and owners

Nice to have

  • Make strategic decisions based on data analysis and interpretation
  • Experience getting in the weeds of data, balanced with the ability to see the big picture
  • Ability to work and accomplish multiple tasks in parallel, delivering results in a fast-paced and ambiguous environment, while maintaining high-quality work standards
  • Basic Python and SQL Knowledge
  • Ability to create simple queries and basic knowledge of SQL clauses (SELECT, JOIN, WHERE)