Strategy & Operations, Director

Bill.com Bill.com · Fintech · Draper, UT +2 · Product

Director of Strategy & Operations for a Fintech company, partnering with Product to develop strategy and ensure execution of high-priority initiatives. Will collaborate across Engineering, GTM, Finance, and Data Analytics. The role will contribute to the company's AI vision for agentic automation. Requires strong business intuition, strategy toolkit, organization, project management, and relationship-building skills. Experience with GenAI software and scaling AI initiatives is preferred.

What you'd actually do

  1. Lead the development and ongoing refinement of product strategy, ensuring tight alignment with BILL’s corporate priorities and long-term vision.
  2. Drive the operating rhythm for the Product Organization (e.g., OKRs, business reviews, planning cycles), creating clarity on goals, progress, and trade-offs.
  3. Lead comprehensive planning processes for the Software BU, ensuring alignment with long-term priorities while adapting to changing market and company conditions. Maintain a quarterly, annual / 18 month roadmap.
  4. Structure and execute complex, cross-functional strategic initiatives—from problem definition through recommendation, implementation, and post-mortem learning.
  5. Analyze business, product, and customer data to generate insights, build robust models, and translate findings into clear recommendations for senior leaders.

Skills

Required

  • 10+ years of experience, with direct expertise in both Strategy Consulting and at a company in a Product-related role (Strategy, Product Management, Business Operations, etc.); ideal candidate has 3+ years of direct experience working at a SaaS company
  • Robust experience partnering closely with Product and Engineering leaders to shape strategy and drive cross-functional execution
  • Demonstrated experience driving high-impact, strategic initiatives and influencing senior stakeholders through data-driven recommendations
  • Exceptional analytical and problem-solving skills, including comfort working with data to build models, size opportunities, and inform trade-off decisions
  • Outstanding communication and influence skills, with a track record of creating executive-level materials and aligning senior stakeholders without formal authority.
  • Ability to operate at both strategic and hands-on levels, thriving in ambiguity, driving structure, and proactively moving work from idea to impact.

Nice to have

  • Deep familiarity with GenAI software offerings and experience scaling AI initiatives within software businesses

What the JD emphasized

  • Deep familiarity with GenAI software offerings and experience scaling AI initiatives within software businesses
  • Demonstrated experience driving high-impact, strategic initiatives and influencing senior stakeholders through data-driven recommendations
  • Robust experience partnering closely with Product and Engineering leaders to shape strategy and drive cross-functional execution