About the Role
Uber Eats is revolutionizing instant delivery and making dining or shopping effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working with EMEA Delivery means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery partners searching for earnings opportunities.
The Strategy & Operations Lead, Global Delivery Partnerships, Delivery - EMEA role is a unique opportunity to help grow Uber Eats. In this position, you will focus on driving operational excellence by partnering with internal stakeholders and some of our largest restaurant partners. This role calls for creative problem-solving, advanced analytics, critical thinking, a desire for execution excellence and outstanding relationship-building skills.
What the Candidate Will Do
- Develop best-in-class tools, data insights, and processes to effectively uplevel and scale operations across our business and our merchant partners
- Share and scale best in class learnings to peers in similar roles across the other Uber mega-regions
- Partner with stakeholders from our largest merchants to uncover opportunities and strategically drive business outcomes
- Work cross-functionally to make decisions that require alignment across internal and external stakeholders
- Develop analytical frameworks to project, generate, and prioritize business initiatives
- Drive reporting frameworks to facilitate alignment, learning, improvement, and accountability
- Provide clarity and insight to cross-functional product and tech stakeholders related to building technical products and solutions for our largest merchants.
Basic Qualifications
- 6+ years of experience in strategy, operations, consulting, analytics, tech, finance, or related field
- Strong cross-functional stakeholder management
- Excellent relationship management, collaboration, and communication skills (written and verbal), with the ability to clearly deliver information to a variety of audiences (including senior exec-level internal and external stakeholders)
- Proficiency with SQL and strong data acumen
- Experience setting strategic direction working with complex stakeholder groups on executional plans
- Very strong analytical and problem-solving skills, with an analytical mindset and the ability to interpret data and provide actionable insights
- Experience in defining solutions to complex, strategic problems, using with a deeply analytical and data-driven approach
- Financial acumen, understanding investments and different means of measuring return
- Exceptional stakeholder management skills, with experience influencing across functions in a matrix organization and comfort engaging senior partners and cross-functional teams
Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.
Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.
*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.