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Amperity Amperity · Seattle · New York, NY +1 · Remote · Customer Success

Amperity is an AI-first company focused on helping brands create personalized customer experiences using their AI-powered Customer Data Cloud. This role is within Customer Success, partnering with clients to understand their goals, design solutions, and provide guidance on data strategies and platform adoption to ensure they maximize value from the platform. The company is growing and regularly hires for various Customer Success roles across multiple levels.

What you'd actually do

  1. collaborate closely with customers to understand their business objectives
  2. design solutions that align with their goals
  3. provide expert guidance on data strategies, platform adoption, and best practices
  4. troubleshooting technical issues
  5. leading implementation projects
  6. proactively identifying opportunities for growth

Skills

Required

  • customer success
  • data strategy
  • platform adoption
  • technical troubleshooting
  • project leadership

Nice to have

  • customer experience
  • personalization
  • data analysis