The Operations Program Manager is a highly strategic individual contributor who serves as a trusted operational partner to the Chief of Staff for the Supply Chain Management organization. This senior-level role is responsible for driving operational excellence across multiple business functions, ensuring execution against organizational priorities, improving business processes, and providing visibility into critical operational metrics.
This individual thrives in a fast-paced, highly dynamic environment where priorities evolve quickly. They are proactive, resourceful, and exceptionally organized, with the ability to independently lead cross-functional initiatives while managing multiple high-priority workstreams. The successful candidate possesses a strong executive presence, exceptional communication skills, and a "can-do" attitude that inspires confidence while remaining calm and flexible under pressure.
This role partners closely with executives, Finance, Human Resources, Global Supply Chain, and cross-functional business leaders to improve operational performance, drive accountability, and enable informed executive decision-making.
Key Responsibilities
Business Operations & Strategic Execution
Serve as a strategic operational partner to the Chief of Staff in executing organizational priorities and key business initiatives.
Lead complex cross-functional programs that improve operational efficiency, business processes, and organizational effectiveness.
Develop executive-level presentations and communications for leadership reviews.
Drive operational cadence activities including organizational planning, and executive reporting.
Financial Operations
Partner with Finance and Global Operations to monitor and improve Accounts Receivable performance across external manufacturing partners.
Track aging receivables, identify payment risks, escalate issues, and coordinate cross-functional resolution to improve cash flow performance.
Maintain financial tracking mechanisms and provide executive visibility into outstanding balances, payment trends, and operational risks.
Metrics, KPIs & Business Insights
Own the development and maintenance of organizational dashboards and scorecards.
Track and analyze Key Performance Indicators (KPIs) across Supply Chain Management operations.
Identify trends, risks, and opportunities while providing actionable recommendations to leadership.
Ensure consistent reporting accuracy and establish governance around operational metrics.
Workforce Planning & Headcount Management
Manage organizational headcount planning and hiring execution across the Supply Chain Management team.
Track progress against annual hiring plans, ensuring successful execution of planned hires over the next 12-18 months.
Partner closely with recruiting managers, HR Business Partners, Finance, and leadership to monitor requisition status, hiring velocity, organizational capacity, and forecasted staffing needs.
Provide executive reporting on hiring progress, open positions, onboarding status, and workforce planning metrics.
Onboarding & Organizational Enablement
Coordinate onboarding activities for new employees to accelerate productivity and organizational integration.
Develop, maintain, and continuously improve onboarding materials, training plans, and operational documentation.
Help establish repeatable operational processes that improve employee experience and organizational readiness.
Program & Project Management
Lead multiple concurrent strategic initiatives with competing priorities.
Identify dependencies, risks, mitigation strategies, and executive decision points.
Drive accountability across cross-functional stakeholders while ensuring timely execution of deliverables.
Recommend process improvements that simplify operations and increase organizational efficiency.
Preferred Qualifications
Demonstrated experience leading complex cross-functional programs within Supply Chain, Operations, Manufacturing, or Technology organizations.
Strong business acumen with experience managing executive-level operational reporting.
Experience with financial tracking, operational metrics, forecasting, and executive dashboards.
Knowledge of workforce planning, headcount management, recruiting processes, and organizational planning.
Excellent analytical, organizational, and problem-solving skills.
Exceptional written and verbal communication skills with experience supporting executive leadership.
Advanced Excel, PowerPoint, and data visualization skills.
Experience working across Finance, HR, Operations, and executive leadership teams.
Leadership Competencies
The successful candidate demonstrates:
A proactive ownership mentality with the ability to anticipate needs before they arise.
Confidence and executive presence when interacting with senior leadership.
Outstanding judgment in ambiguous, fast-changing environments.
Flexibility to adapt quickly as business priorities evolve.
Calm, composed, and unflappable execution during periods of high pressure.
Strong relationship-building and influencing skills across diverse organizations.
Exceptional attention to detail while maintaining focus on strategic outcomes.
A continuous improvement mindset with a passion for simplifying processes and enabling organizational success.
The ability to balance tactical execution with long-term strategic thinking.
Success in This Role
Success is measured by the ability to establish operational rigor, improve business visibility, drive execution of organizational priorities, ensure hiring goals are achieved, strengthen financial accountability, enhance onboarding effectiveness, and provide leadership with accurate, actionable insights that enable informed decision-making across the Supply Chain Management organization.
Disclaimer:
Certain U.S. based or U.S. customer or client-facing roles may be required to comply with applicable requirements, such as immunization/occupational health mandates, and/or drug testing requirements.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $126,200 to $264,100 per annum. May be eligible for bonus, equity, and compensation deferral.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
- Medical, dental, and vision insurance, including expert medical opinion
- Short term disability and long term disability
- Life insurance and AD&D
- Supplemental life insurance (Employee/Spouse/Child)
- Health care and dependent care Flexible Spending Accounts
- Pre-tax commuter and parking benefits
- 401(k) Savings and Investment Plan with company match
- Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
- 11 paid holidays
- Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
- Paid parental leave
- Adoption assistance
- Employee Stock Purchase Plan
- Financial planning and group legal
- Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5