System Engineer Associate Manager

Allstate Allstate · Insurance · Bangalore, India +1

This role is for a Managing Engineer in the Enterprise Shared Services (ESS) Billing team, focusing on transforming critical enterprise platforms. The role involves setting technical vision, architecting billing capabilities, and guiding a global engineering team. It operates at the intersection of technology, finance, product, and compliance, modernizing legacy systems, building cloud-native solutions, and implementing DevSecOps practices. The primary focus is on engineering excellence for large-scale billing systems.

What you'd actually do

  1. Leads the architecture and technical design of new and existing billing platforms, services, and integrations, ensuring alignment with business OKRs and compliance expectations.
  2. Collaborates across product, finance, legal, engineering, and risk stakeholders to shape strategy and prioritize the roadmap for billing, pricing, reconciliation, and operational workflows.
  3. Leads and participates in daily standups, cross-site syncs, and team ceremonies, fostering strong communication and shared ownership across distributed teams.
  4. Drives and contributes to retrospectives, encouraging open, constructive, and empathetic feedback to support continuous improvement.
  5. Establishes and champions modern DevSecOps practices—including CI/CD pipelines, automated testing, observability, and cloud-native deployment—and coaches the team in their adoption.

Skills

Required

  • system administration & configuration of server environments (such as Windows, Linux, Docker, Kubernetes environments)
  • mentoring or coaching engineers, or taking on informal leadership responsibilities within a team

Nice to have

  • billing, rating, invoicing, payments, or revenue systems in enterprise context
  • Managing Vendor relationships
  • Microsoft Fabric, or similar Data Lakes, for analytics and financial reporting

What the JD emphasized

  • modernizing large-scale legacy systems
  • building the next generation of cloud-native solutions
  • modernizing IBM mainframe services
  • designing event-driven microservices
  • championing DevSecOps practices