Systems Administrator, Technology Operations

Walmart Walmart · Retail · Bentonville, AR

This role is for a Systems Administrator responsible for managing and supporting IT infrastructure, specifically batch schedulers on mainframe and open systems, ensuring 24/7 L2 support across multiple locations. The job involves monitoring batch flows, restarting jobs, and ensuring system stability, while also handling customer communication via various channels.

What you'd actually do

  1. Able to monitor batch flows and escalate if SLA will be missed.
  2. Able to restart 70% of the batch job, while taking phone calls.
  3. Able to monitor mainframe and open systems where we run our batch jobs, ensuring systems are stable.

Skills

Required

  • Ability to multi-task by using many different communications channels
  • Knowledge of JCL (job control language)
  • Ability to type and take phone calls
  • Soft skills - positive attitude and willingness to learn

Nice to have

  • Mainframe experience
  • Call Center
  • Information Technology
  • Programming Language - HyperText Markup Language (HTML)
  • Research Analytics
  • Using intermediate to advanced functionality of Microsoft Excel (for example, pivot tables and basic macros)
  • Using SAP and Ariba to access and review contracts
  • knowledge of accessibility best practices
  • creating inclusive digital experiences
  • implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards
  • assistive technologies
  • integrating digital accessibility seamlessly