Systems Administrator (x-lab) - Level 3 (26-170)

Northrop Grumman Northrop Grumman · Aerospace · Colorado Springs, CO +1 · Networks

Systems Administrator role supporting the C2BMC program for Missile Defense System, requiring a Secret security clearance and DoD 8140 certification. Responsibilities include user support, troubleshooting, and system integration for R&D projects and flight tests.

What you'd actually do

  1. Maintains frequent internal and external customer contacts and represents the organization in delivering solutions to challenging technical issues related to specific projects
  2. Occasional work outside of regular hours may be required
  3. This position does not provide relocation assistance and requires on-site work with no remote options.
  4. This position will serve as the first line of defense for user-level interactions and issues
  5. The role will primarily involve supporting users in person, over secure phone, email, or instant message (IM)

Skills

Required

  • Bachelor’s Degree in Computer Science, Information Technology, Computer Information Systems, Mathematics, Physics, or a related field from an accredited university, along with 5 years of experience; or a Master’s degree in a related field with 3 years of relevant work experience; or 9 years of relevant work experience
  • DoD 8140 certification at IAT Level II or higher
  • Secret security clearance
  • Customer service skills
  • IT expertise
  • Diagnosing and troubleshooting issues with remote users

Nice to have

  • Creating domain accounts with restricted security group addition abilities
  • User password resets and VDI troubleshooting
  • Application installation and troubleshooting support for users
  • User Thin Client Troubleshooting
  • Collaborate with the Active Directory team and compliance/patching admins to review and improve updating processes and procedures
  • Administrative experience with RedHat 7/8/9 in an enterprise setting
  • Experience with Windows 10/11 administration in an enterprise setting
  • over 3 years of experience supporting users in an enterprise-level system
  • Experience in installing and troubleshooting Windows and Linux applications
  • Comfortable interfacing professionally with users and customers in an IT service setting
  • Ability to write and edit technical documentation of processes and procedures in solutions such as Atlassian Confluence

What the JD emphasized

  • current, active DoD 8140 certification at IAT Level II or higher
  • current, active in-scope DoD-issued Secret security clearance