Systems Analyst III

Premera Blue Cross Premera Blue Cross · Insurance · WA Western Telecommuter

This role focuses on analyzing business functions and processes within the Medical Management Capability Product Group to recommend solutions that utilize AI and Automation for efficiency improvements. The Systems Analyst III will collaborate on system development, design, testing, and issue triage, with a strong emphasis on leveraging AI systems for analysis and recommendations. While AI is mentioned as a tool for efficiency, the core function is business systems analysis rather than direct AI/ML model development.

What you'd actually do

  1. Represent business within Agile delivery team; develop and retain strong positive relationships with business stakeholders; demonstrate deep expertise of aligned business domain, including knowledge of stakeholders, business and technology strategies; act as liaison with business stakeholders, planning, conducting and leading the analysis efforts for new system implementations as well as system upgrades and maintenance; may lead collaborative decomposition sessions to identify high level scope of work across business and IT areas
  2. Collaborate with business partners, IT partners and delivery teams on more complex business challenges to identify, refine and document business requirements in the form of epics, features and user stories with clear acceptance criteria or in the form of user cases, business requirements, functional requirements, UI specifications and business rules; consider inter-related solutions when identifying business requirements; understand process analysis and cost versus benefit analysis; and apply these skills routinely; follow industry standard methodologies and guidelines to write technical and support documentation; use wide range of techniques including interviews, document analysis, requirements workshops, business process analysis, use case, story mapping, and task and workflow analysis; develop and maintain knowledge of Premera IT systems within the aligned domain as well as supporting business and IT domains; research, inform and recommend opportunities to apply business and technology solutions to address business problems
  3. Demonstrates strong knowledge of data considerations for assigned domain and data extract and transport tools; create queries to troubleshoot, develop metrics, and create ad hoc reporting as needed; aggregate, track, analyze and generate reports; perform data analysis to assist in defining functional requirements; develop more complex data mapping and begin to independently create modeling, and data transformation rules
  4. May participate in multiple testing efforts through the SDLC; builds test scenarios and analyzes data from tests; work with software developer to write test scripts; use data extract tools to validate test results; may provide direction and support for UAT
  5. Provide input on backlog priorities and dependencies

Skills

Required

  • Bachelor's degree in information systems or computer science or four (4) years' work experience
  • Five (5) years of business systems analysis experience

Nice to have

  • Experience in a software development environment with Agile development practices, including Scrum and SAFe; knowledge of project delivery models including Agile and waterfall
  • Experience using SQL for data analysis
  • Knowledge of healthcare or health insurance industry
  • Knowledge of product development tools including Azure DevOps Services, Visual Studio
  • Previous AI/Automation project experience
  • Proficiency with CoPilot for content generation

What the JD emphasized

  • AI and Automation
  • AI systems