Systems Engineer - Productivity Engineering

Okta Okta · Enterprise · Bangalore, India · BT Workplace Technology-140

This Systems Engineer role focuses on managing and integrating enterprise AI tools, specifically Gemini, into Okta's productivity suite. The role involves infrastructure management, AI tool deployment, enablement, global support, governance, and process automation using scripting languages. The ideal candidate has experience with Google Workspace, Slack, Asana, Smartsheet, and deploying AI tools like Gemini within a corporate framework.

What you'd actually do

  1. Administer and optimize our core productivity suite, including Google Workspace, Gemini, Slack, Asana, and Smartsheet.
  2. Lead the deployment, management, and troubleshooting of enterprise AI tools (specifically Gemini), ensuring they are integrated safely and effectively into daily workflows.
  3. Create technical documentation and partner with cross-functional teams to drive best practices and high adoption rates of new applications and features.
  4. Act as a Tier 3 escalation point for complex technical issues, supporting a fast-paced, 24/7 global environment from our Bangalore hub.
  5. Define and enforce global standards for tool usage, security permissions, and data governance.

Skills

Required

  • Managing Enterprise-level Google Workspace (DNS, Mail routing, Vault, DLP)
  • Administrative experience with tools such as Slack, Asana, and Smartsheet.
  • Practical experience managing and deploying Gemini and other AI-driven productivity interfaces within a corporate framework.
  • Experience working in a fast-paced environment supporting a distributed, global company.
  • A track record of implementing "least privilege" access models and driving standards in usage and best practices.
  • Proficiency in Apps Script, Python, or Bash to manage large-scale migrations or system integrations.
  • Excellent verbal and written skills to lead training and influence standard usage across the org.

What the JD emphasized

  • Gemini