Target Security Specialist

Target Target · Retail · San Francisco, CA

This role is for a Target Security Specialist. The primary responsibilities include ensuring a safe and secure environment for guests and team members, mitigating shortage risks, responding to incidents, conducting merchandise recoveries, and performing receipt checks. The role involves utilizing video surveillance systems and documenting cases. It also includes training team members on operational shortage focus areas and applying merchandise protection strategies. The role requires a welcoming attitude, effective communication, and the ability to work independently and as part of a team. Physical requirements include climbing ladders, apprehending subjects, and handling merchandise.

What you'd actually do

  1. Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for, in-store and online
  2. Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
  3. Respond to and accurately document security incidents.
  4. Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests.
  5. Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance.

Skills

Required

  • High school diploma or equivalent
  • Must be at least 18 years of age or older
  • Welcoming and helpful attitude toward guests and other team members
  • Learn and adapt to current technology needs
  • Effective communication skills
  • Work both independently and with a team
  • Manage workload and prioritize tasks independently

Nice to have

  • Skills using intelligence-led tactics to keep team members and guests safe and secure
  • Experience in crisis response, safety and crowd management; providing support to both guests and team members
  • Skills in de-escalation as well as experience with recovering stolen merchandise to prevent shortage
  • Ability to utilize Target's video surveillance system
  • Ability to properly document cases using industry case management systems

What the JD emphasized

  • strictly adhering to AP policies and procedures and AP leadership guidance