Target Security Specialist

Target Target · Retail · Grand Rapids, MI

This role focuses on maintaining store security, preventing theft and fraud, and ensuring a safe environment for guests and team members. Responsibilities include using surveillance systems, responding to incidents, de-escalation, and documenting cases. It is not an AI-related role.

What you'd actually do

  1. Create an Easy, Inspiring and Friendly guest experience by delivering on the following commitments:
  2. Promote a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property.
  3. Respond to and accurately document security incidents in a timely manner.
  4. Leverage de-escalation tactics and resources when responding to security incidents across the store.
  5. Conduct merchandise theft recoveries and provide theft apprehension support as needed, strictly adhering to AP policies.

Skills

Required

  • Must be at least 18 years of age or older
  • High school diploma or equivalent
  • Meet any state or local licensure and/or other legal requirements related to the position
  • Welcoming and helpful attitude toward all guests and other team members
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Effective communication skills
  • Work both independently and with a team
  • Manage workload and prioritize tasks independently
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Nice to have

  • Experience with physical security controls and culture
  • Experience with Target's video surveillance system
  • Experience with case management systems
  • Experience with de-escalation tactics