Target Security Specialist

Target Target · Retail · Meriden, CT

Target is hiring a Target Security Specialist to ensure the safety and security of guests and team members, mitigate shortage risks, and prevent theft and fraud. Responsibilities include using intelligence-led tactics, crisis response, de-escalation, merchandise recovery, operating surveillance systems, and documenting incidents. The role requires a welcoming attitude, adaptability to technology, effective communication, and the ability to work independently and as part of a team. Physical requirements include lifting up to 40 pounds and potential apprehension of subjects.

What you'd actually do

  1. Support sales by welcoming and engaging guests and team members at the front of store and on the sales floor; help guests find the products they are looking for in-store and online
  2. Lead a physical security culture for our team members and guests by assessing and maintaining safe and secure standards throughout the store, including exterior property
  3. Respond to and accurately document security incidents
  4. Understand and leverage escalation tools for guest issues in order to provide a safe and secure environment for our team members and guests
  5. Conduct productive merchandise recoveries and provide apprehension support as needed, strictly adhering to AP policies and procedures and AP leadership guidance

Skills

Required

  • Must be at least 18 years of age or older
  • High school diploma or equivalent
  • Meet any state or local licensure and/or other legal requirements related to the position
  • Welcoming and helpful attitude toward guests and other team members
  • Learn and adapt to current technology needs
  • Effective communication skills
  • Work both independently and with a team
  • Manage workload and prioritize tasks independently

Nice to have

  • Experience in crisis response, safety and crowd management; providing support to both guests and team members
  • Skills in de-escalation as well as experience with recovering stolen merchandise to prevent shortage
  • Ability to utilize Target's video surveillance system
  • Ability to properly document cases using industry case management systems