Embark on a rewarding and challenging career with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.
As a Tax Reporting Business Analysis Associate I within the Tax Home Lending team, you will play a pivotal role in driving operational efficiency and strategic initiatives. You will leverage your advanced understanding of data analytics and automation technologies to uncover patterns, analyze complex data sets, and propose innovative solutions. Your expertise in cross-functional collaboration will enable you to work effectively with diverse teams, ensuring alignment with business strategies. You will also utilize your advanced computer literacy and digital proficiency to enhance processes and customer interactions. Your role will involve coaching and delegating tasks to others, fostering a culture of learning and growth within the team. Your decisions and work results will have a significant impact on the team and departmental goals, contributing to the overall success of the firm.
Job responsibilities
- Analyze and interpret complex data sets using advanced data analytics skills to support operational initiatives and strategic decision-making
- Utilize automation technologies to optimize processes, enhance efficiency, and support the implementation of business strategies
- Provide insights and recommendations to team members, ensuring tasks and responsibilities are aligned with project objectives for efficient and effective outcomes
- Collaborate effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful execution of projects
- Leverage digital platforms and technological tools to improve processes, enhance customer interactions, and effectively communicate with stakeholders
Required qualifications, capabilities, and skills
- 2+ years of hands-on experience in data analysis, reporting, and business intelligence, with demonstrated ability to conduct data analysis and interpret complex datasets
- Advanced proficiency in using automation technologies to optimize processes and implement business strategies
- Demonstrated ability to coach and guide team members, fostering a culture of continuous learning and growth
- Proven experience in cross-functional collaboration, coordinating efforts and sharing knowledge to drive project success
- Advanced computer literacy and digital proficiency, with a track record of leveraging technology to enhance processes and customer interactions
- Provide quality service to customers through continuous communication
- Understanding of software delivery lifecycle and have skills in industry standard methodologies and related tasks
Preferred qualifications, capabilities, and skills
- Proficient ability to leverage artificial intelligence and AI tools to enhance data analysis, analyze business trends, and provide actionable business insights for strategic decision-making
- Ability to implement automation solutions to streamline business processes and improve operational efficiency as well as craft clear and effective prompt writing to guide data analysis and ensure consistent outcomes
- Proficiency in applying customer service skills to understand client needs and deliver tailored business solutions, while utilizing conflict management skills to resolve stakeholder issues and facilitate effective collaboration
- Expertise in contributing to a collaborative work environment by sharing knowledge and supporting team initiatives
- Preferred experience supporting more than one CCB Operations Function/Line of Business