Team Lead (3rd Shift)

Caterpillar Caterpillar · Industrial · IN

Team Lead for 3rd shift operations in a Caterpillar warehouse, focusing on logistics, material handling, and team coordination. This role involves overseeing daily operations, delegating workflow, and ensuring safety and quality metrics are met.

What you'd actually do

  1. Assist the Section Manager in leading Team members, coordinating and delegating workflow and overseeing day to day operation of area; promoting cooperative team relationships, establishing and modifying priorities, gathering metrics, generating reports, overseeing work for multiple job classifications, etc.
  2. Operating heavy equipment including sit down forklifts, reach trucks, order pickers, and overhead hoists. Perform material handling and warehousing functions such as unloading, sorting, putting away, picking, packing and shipping parts, materials and supplies.
  3. Lead meetings with multifunctional team to track performance and drive results guiding daily priorities and change management
  4. Interface with customer and coordinate voice of customer to logistics team to improve processes and lead investigations on customer reported defects, including internal logistics customers
  5. Coordinate with logistics and external carriers to set up expedited shipments and oversee management of zones through targeting aged inventory, leading reconciliation and investigating root cause

Skills

Required

  • Operating heavy equipment (forklifts, reach trucks, order pickers)
  • Material handling and warehousing functions (unloading, sorting, picking, packing, shipping)
  • Team leadership and coordination
  • Performance tracking and reporting
  • Customer interface and issue investigation
  • Logistics coordination and expedited shipment management
  • Problem-solving and continuous improvement
  • Safety policy enforcement
  • Warehouse management principles
  • Customer service orientation
  • Coaching skills