Team Lead It Qa

Caterpillar Caterpillar · Industrial · Santa Catarina, Nuevo León

Lead IT QA role responsible for coordinating testing activities for complex enterprise application systems, defining testing strategies, and ensuring quality standards. Focuses on technical leadership, governance, and strategic direction, with significant stakeholder interaction at executive levels. Requires experience with Azure DevOps, Oracle EBS, Salesforce, Capital Stream, and Waterfall methodology, with oversight of test automation tools like UFT and Playwright.

What you'd actually do

  1. Coordinate and oversee testing activities for enterprise application systems, ensuring appropriate test coverage, quality, and compliance with IT standards.
  2. Define testing strategies, scope, timelines, resources, and dependencies across multiple applications and projects.
  3. Act as the primary point of contact for testing topics with business stakeholders, IT leaders, and executive management.
  4. Communicate testing status, risks, quality metrics, and readiness assessments clearly and effectively to stakeholders, including C level audiences.
  5. Guide and support test analysts and QA resources, ensuring consistent application of testing processes, tools, and best practices.

Skills

Required

  • Experience in Information Technology, with demonstrated experience coordinating or leading testing activities.
  • Strong experience working with Azure DevOps for testing coordination, reporting, and governance.
  • Solid understanding of application testing lifecycle, test management, and quality assurance practices.
  • Practical knowledge of test automation tools such as UFT and Playwright (oversight and coordination level).
  • Experience supporting enterprise environments using Oracle EBS, Salesforce, and Capital Stream.
  • Proven experience working within Waterfall project methodology.
  • Strong ability to communicate with stakeholders at all levels, including senior leadership and executives.
  • Strong organizational skills with the ability to manage multiple initiatives simultaneously.
  • Excellent problem solving, critical thinking, and decision-making skills.
  • Detail oriented with a strong focus on quality, governance, and risk management
  • Demonstrated ability to lead, mentor, and coordinate technical teams in a collaborative and results oriented environment.
  • Strong stakeholder management and executive communication capabilities.
  • Ability to translate complex technical and quality topics into clear, business focused messages.
  • Working knowledge of core application systems, system integration concepts, and enterprise architectures.
  • Strong experience in problem resolution, root cause analysis, and continuous improvement initiatives.
  • Ability to influence without direct authority and drive alignment across cross functional teams.

Nice to have

  • Experience coordinating testing for large scale, highly integrated enterprise systems.
  • Familiarity with testing governance models and quality metrics for executive reporting.
  • Experience operating in global or multi regional IT environments.
  • Background in IT leadership, coordination roles, or functional team leadership.