Team Lead Pou

Caterpillar Caterpillar · Industrial · Lafayette, IN

Team Lead role in Caterpillar's Product Support and Logistics Division (PSLD) focused on overseeing daily warehouse operations, coordinating workflow, leading team members, and performing material handling functions. The role involves managing inventory, customer interactions related to logistics, and driving continuous improvement initiatives. It requires operating heavy equipment and ensuring safety and quality metrics are met.

What you'd actually do

  1. Operating heavy equipment including sit down forklifts, reach trucks, order pickers, and overhead hoists. Perform material handling and warehousing functions such as unloading, sorting, putting away, picking, packing and shipping parts, materials and supplies.
  2. Lead meetings with multifunctional team to track performance and drive results guiding daily priorities and change management
  3. Interface with customer and coordinate voice of customer to logistics team to improve processes and lead investigations on customer reported defects, including internal logistics customers
  4. Coordinate with logistics and external carriers to set up expedited shipments and oversee management of zones through targeting aged inventory, leading reconciliation and investigating root cause
  5. Regularly lead problem-solving events to drive continuous improvement and continuously managing training matrix to ensure team flexibility

Skills

Required

  • Operating heavy equipment (forklifts, reach trucks, order pickers)
  • Material handling and warehousing functions (unloading, sorting, picking, packing, shipping)
  • Team leadership and coordination
  • Customer interface and issue resolution
  • Inventory management and reconciliation
  • Problem-solving and continuous improvement
  • Safety procedures and policy enforcement
  • Ability to lift up to 35 pounds individually, or up to 70 pounds as a team lift
  • Ability to work at heights up to 30 feet
  • Ability to work in an environment with frequently changing temperatures
  • Ability to stand up to 8+ hours per day
  • Ability to read, write and conduct business in English

Nice to have

  • Experience with real-time inventory software

What the JD emphasized

  • safety
  • warehouse management
  • customer service management