Team Member - Mahwah

DoorDash DoorDash · Consumer · Mahwah, United States · 112 Order Fulfillment

This role is for a Team Member at a DoorDash DashMart fulfillment center. Responsibilities include inventory receiving and management, picking and packing orders, customer communication for substitutions, warehouse organization and safety, and potentially food preparation and coordination with delivery drivers. The role emphasizes being a team player and problem-solver in a fast-paced physical environment.

What you'd actually do

  1. Inventory receiving and management: Accurately receive and stock inventory, ensuring all products are accounted for and safeguarded against loss or theft. Monitor product quality and freshness and ensure proper product rotation. Follow all HACCP, food-handling and spoilage management processes.
  2. Pick, pack and sort: Use technology similar to smartphone devices to scan packages, pick and stage orders, and conduct handoffs to Dashers.
  3. Delight customers: Communicate clearly and pleasantly with customers through the app when substitution approvals are needed.
  4. Warehouse organization and safety: Maintain a safe working environment by performing all duties in compliance with DashMart safety and security standards. Complete all cleaning and warehouse organization tasks as assigned by management.
  5. Be a team player: Contribute to a positive working environment by bringing the DoorDash “one team, one fight” value to life in all you do. Work with the teams’ goals in mind, sharing ideas, opportunities and challenges where appropriate. Engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse.

Skills

Required

  • great communication skills
  • willing to learn
  • problem solver
  • thrive within a team environment
  • enjoy a variety of duties
  • customer facing experience
  • able to be on your feet and handle warehouse duties including lifting up to 50 pounds
  • minimum of a High school diploma or GED equivalent
  • 18 years of age or older

Nice to have

  • experience within retail
  • customer service experience
  • food and beverage experience
  • administrative experience
  • healthcare experience
  • similar industries where you perform a variety of tasks