Technical Account Manager

The Trade Desk The Trade Desk · Media · Los Angeles, CA · Technical Account Management

Technical Account Manager role focused on managing integrations with inventory/publisher partners in the digital advertising space. The role involves providing technical guidance, acting as a liaison between partners and engineering, and advising on technical solutions. It requires understanding and communicating advanced engineering concepts to non-technical stakeholders and managing complex integration projects.

What you'd actually do

  1. oversee integrations with inventory/publisher partners
  2. guaranteeing the technical aspects of the assigned partner integrations (both new and ongoing) by providing necessary documentation and technical guidance
  3. serve as liaisons between our partners and Engineering teams
  4. manage complex & custom integration projects
  5. identify new opportunities where our products can better help our partners’ businesses

Skills

Required

  • technical account problem solving
  • analytic abilities
  • troubleshooting abilities
  • general problem-solving abilities
  • written communication skills
  • verbal communication skills
  • customer service
  • documenting projects
  • fast learner
  • influence people
  • project management abilities
  • attention to detail
  • team player
  • communication and navigate between all parties
  • 3+ years of work experience in a technical client-facing role
  • 1+ years of Ad Tech or tech industry experience
  • Bachelor’s degree
  • manage multiple priorities
  • perform in a fluid, fast-paced work environment
  • working with clients, product, and engineering teams
  • break down complex concepts to non-technical stakeholders

Nice to have

  • SQL
  • web technologies/web programming languages
  • API’s
  • creative thinking
  • formal project management method
  • digital advertising technology
  • Prebid integrations

What the JD emphasized

  • must be able to understand and communicate advanced engineering concepts to non-technical stakeholders
  • Must be curious, creative, and thorough
  • Superb attention to detail is an absolute must
  • Proficient working knowledge of Excel, Office and Outlook is a must