Technical Account Manager (mid-atlantic)

Wiz Wiz · Enterprise · United States · Remote · Technical Solutions Management

Technical Account Manager responsible for driving customer adoption and value realization of the Wiz platform, acting as a liaison between customers and internal Wiz teams.

What you'd actually do

  1. Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
  2. Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
  3. Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
  4. Manage your book of business and support revenue objectives - Support and manage a book of up to 15 customers, depending on size and complexity
  5. Identify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams.

Skills

Required

  • Technical Knowledge
  • Account Management
  • Customer Success

Nice to have

  • Cloud Security Expert
  • Wiz Product Knowledge

What the JD emphasized

  • drive improvements in Wiz’s TAM motion