Technical Account Manager (mid-atlantic)

Wiz Wiz · Enterprise · United States · Remote · Technical Solutions Management

Technical Account Manager responsible for driving customer adoption and value realization of the Wiz platform, acting as a liaison between customers and internal teams.

What you'd actually do

  1. Be a Wiz Product and Cloud Security Expert – Serve as a trusted technical advisor throughout your customers’ Wiz journey
  2. Drive Adoption, Business Value Realization, and Customer Satisfaction – Ensure your book of customers are delighted and seeing value from their Wiz purchase
  3. Advocate for your Customers – Understand, document, and represent your customers’ needs to internal Wiz stakeholders
  4. Manage your book of business and support revenue objectives - Support and manage a book of up to 15 customers, depending on size and complexity
  5. Identify opportunities for expansion and assist in securing renewals in partnership with sales and renewals teams.

Skills

Required

  • Cloud Security Expertise
  • Account Management
  • Customer Success
  • Technical Knowledge
  • Customer-facing skills

Nice to have

  • documentation development
  • mentoring associate TAMs
  • technical subject-matter expertise

What the JD emphasized

  • drive customer adoption
  • technical guidance
  • customer satisfaction
  • revenue objectives
  • expansion
  • renewals