Overview
Technical Consultant, Cloud & AI - CTJ - Poly
Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert. Maintains tools with up-to-date skills and availability. Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Engages others appropriately to understand and define customer requirements. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical and business risks. Manages their schedule and communicates to project leads. Delivers against Work Breakdown Structure (WBS). Oversees aspects of implementation. Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellectual property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement. Identifies opportunities to expand or accelerate the adoption and consumption of the cloud and Microsoft technologies. Obtains relevant accreditations and certification(s) as advised by the domain leadership team.
Responsibilities
Technical Delivery
Implements technical solutions by completing assigned project tasks with defined quality standards and following Industry Solutions processes and security initiatives. Oversees aspects of implementation.
Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability.
Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience.
Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical, business, and security risks. Manages their schedule and communicates with project leads. Delivers against Work Breakdown Structure (WBS).
Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, security, and industry strategies to define customer/partner requirements and constraints. Engages others (e.g., EAG Security stakeholders) appropriately to understand and define customer requirements, ensuring security is prioritized.
Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues while maintaining a security-first mindset.
Business Development
Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies.
Intellectual Property Management
Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellectual property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement.
Operational Excellence
Completes operational tasks and readiness and ensures timeliness and accuracy while maintaining adherence to security standards through Delivery Compliance, Privacy, and Security (DCPS). Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines).
Pre-Sales Support
Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert.
Readiness
Learns new technologies or services based on business demands and industry trends and evaluates their impact on security posture, revisiting the Industry Solutions Delivery (ISD) Learning Portfolio for Security to deepen understanding of security considerations. Obtains relevant accreditations and certification(s) as advised by the domain leadership team. Shares experiences, best practices, and product news within the team. Participates in relevant technical communities at Microsoft.
Qualifications
Required/minimum qualifications
- Bachelor's Degree in Computer Science, Engineering, Finance, Business, or related field AND 1+ year(s) work experience in relevant area of business OR equivalent experience.
Other Requirements
Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
• The successful candidate must have an active U.S. Government Top Secret Clearance with access to Sensitive Compartmented Information (SCI) based on a Single Scope Background Investigation (SSBI) with Polygraph. Ability to meet Microsoft, customer and/or government security screening requirements are required pre-offer and post-hire for this role. Failure to maintain or obtain the appropriate U.S. Government clearance and/or customer screening requirements may result in employment action up to and including termination. •** Clearance Verification:** This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment. • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. •** Citizenship & Citizenship Verification:** This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance
Preferred Qualifications
3+ years work experience in relevant area of business.
Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics).
Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management).
Must have active Full Scope Poly
Technology Consulting IC3 - The typical base pay range for this role across the U.S. is USD $77,900 - $156,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $100,800 - $169,200 per year.
Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about **requesting accommodations.**