Technical Documentation and Content Engineer, Claude Docs

Anthropic Anthropic · AI Frontier · San Francisco, CA · Technical Education

This role focuses on owning and engineering the documentation systems for Claude apps, including information architecture, standards, and automated pipelines for quality and maintenance. It involves working with engineers building docs tooling and establishing conventions for product teams.

What you'd actually do

  1. Own the information architecture, style, and editorial standards of the Claude Docs site as a single unified surface
  2. Design, build, and run automated documentation systems: self-healing pipelines, AI-assisted review and maintenance, and quality guardrails that catch problems before readers do
  3. Establish the conventions and tooling product teams adopt to keep their own documentation accurate and consistent
  4. Establish and maintain the style guide, a standard set of content types, and clear workflows for creating, reviewing, and publishing documentation
  5. Curate contributions from across the company: edit for clarity and consistency, prune what's stale, and shape how new content fits the whole

Skills

Required

  • 5+ years at the intersection of documentation, user education, and software engineering
  • Knowledge of evaluation frameworks or observability for AI-powered systems
  • Modern software development practices: version control, CI/CD, testing
  • Excellent technical writing and editing
  • Experience establishing editorial standards and information architecture for a substantial technical documentation site

Nice to have

  • Software engineering experience: you can design, build, ship, and maintain production tooling, with proficiency in Python and/or TypeScript/JavaScript
  • Experience building automated documentation or content systems — pipelines, CI checks, AI-assisted maintenance
  • Experience building AI applications or AI-powered tooling with LLMs

What the JD emphasized

  • AI-assisted review and maintenance
  • automated documentation systems
  • quality guardrails