The opportunity
We are looking for a Technical Program Manager to lead the delivery of customized 3D digital twin automation solutions, for some of Adobe’s largest enterprise customers!
This includes marketing & communications agencies, CPG, Electronics or Automotive companies. Joining the Enterprise Solutions & Delivery team (within the Substance 3D Growth organization), this person will own the end-to-end execution of complex technical engagements – ensuring customers successfully deploy and realize value from our solutions. They will also serve as the primary point of contact for delivery, bridging the gap between customers and our product and engineering team.
What you’ll do
- Own the planning, scope, and execution of digital twin implementation engagements across multiple simultaneous customer accounts
- Define project pace, manage timelines, and track deliverables against project plan or contract – including measuring the return on investment value of what has been delivered.
- Be the orchestrator between the customer, product, engineering and technical artist team. This includes coordinating what is being built by engineers and/or TA’s.
- Coordinate and lead customer-facing project meetings, steering committees, and executive reviews. Their credibility in doing this relies mainly on their 3D pipeline knowledge, technical skill, and problem-solving mentality.
- Work closely with solutions architect to translate customer requirements into executable delivery plans, setting the right expectations early-on.
- Build positive relationships with customer partners and internal teams – including being the voice of the customer to our product team.
- Identify risks early and drive resolution before they impact delivery
- Participate in the hand-off from pre-sales to post-sales for a smooth transition, maintaining a positive relationship with the Adobe sales team.
What you need to succeed
- 5+ years of work experience involving technical project management in a software development context or technical professional services, involving API’s.
- A software engineering background – you have written production code and can hold your own in technical conversations with engineers.
- Demonstrated delivery of complex, multi-stakeholder technical projects successfully – able to turn ambiguous customer needs into bounded, executable work.
- Strong knowledge of the 3D production pipeline in an enterprise context and architecture, including hands-on experience with 3D data.
- A pro-active, customer focused, problem solving perspective
- Strong project management fundamentals
- Comfortable in your ability to present to customers, develop relationships and manage expectations.
- Team-player state of mind – we are a globally distributed, multicultural bunch who want to succeed together!
About Adobe
Adobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.
Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours.
** Let’s Adobe together**
At Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.
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AI Use Guidelines for Interviews: Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.
At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.
Expected Pay Range:
Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $124,400 -- $226,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.
In California, the pay range for this position is $156,700 - $226,900 In New York, the pay range for this position is $156,700 - $226,900
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).
In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.
State-Specific Notices:
California:
Fair Chance Ordinances
Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.
Colorado:
Application Window Notice
If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.
Massachusetts:
Massachusetts Legal Notice
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.