Technical Program Manager, AI Platform

Lila Sciences Lila Sciences · AI Frontier · Alewife, Cambridge, MA +2 · AI

The Technical Program Manager, AI Platform at Lila Sciences will drive cross-functional coordination for the AI Platform team, which provides compute, storage, and tooling for AI model training and evaluation. This role involves managing programs related to compute fleet scale-up, unified storage strategy, cluster utilization, vendor partnerships, researcher support, and an eval leaderboard program. The goal is to bring structure, accountability, and momentum to the scaling platform.

What you'd actually do

  1. Drive the compute fleet scale-up program: coordinate fleet management upgrades, consolidate governance policies into an actionable framework, and partner teams and leadership to keep governance and capacity-sharing on track.
  2. Lead the unified storage strategy balancing cost, compliance, and researcher workflows; design training and adoption campaigns and stand up a feedback loop from researchers.
  3. Build a systematic cluster utilization program: define the metrics framework, align requirements for observability tooling, engage with teams running under-utilizing workloads, and shape targeted interventions across platform, libraries, training, and documentation.
  4. Own the ML software platform vendor partnership: manage the vendor relationship, ensure the team extracts full value from vendor engineers, and define metrics that demonstrate return on the investment.
  5. Stand up a data-driven researcher support and user experience program: establish visibility into ticket volume, resolution time, and categories; execute on UX improvements; and develop proactive insights into how researchers use the cluster.

Skills

Required

  • Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field.
  • 8+ years of program or project management experience in technology, infrastructure, or platform engineering organizations.
  • Proven experience leading multi-workstream platform or infrastructure programs to successful completion across distributed teams.
  • Strong analytical and problem-solving skills, with the ability to turn technical and operational requirements into actionable roadmaps and metrics.
  • Track record of driving accountability without direct authority across engineering, research, and vendor stakeholders.
  • Exceptional written and verbal communication skills; track record of producing executive-quality documents, roadmaps, and updates that drive decisions.

Nice to have

  • Direct experience in AI/ML research, infrastructure, or platform organizations, ideally driving programs that serve researcher or engineering users.
  • Working familiarity with compute infrastructure, storage architecture, cluster utilization, or observability tooling, sufficient to engage credibly with platform engineers.
  • Experience managing strategic vendor relationships and measuring return on partnership investments.
  • Experience standing up support, UX, or user-feedback programs in technical environments.

What the JD emphasized

  • 8+ years of program or project management experience
  • Proven experience leading multi-workstream platform or infrastructure programs to successful completion across distributed teams.
  • Track record of driving accountability without direct authority across engineering, research, and vendor stakeholders.
  • Exceptional written and verbal communication skills; track record of producing executive-quality documents, roadmaps, and updates that drive decisions.