Amazon's Accounts Payables Technology team, part of FinAuto (Finance Automation), is transforming financial operations through next-generation automation powered by agentic AI. We process trillions in annual transactions across every Amazon business worldwide, including AWS, Stores, and Digital. Our team is building intelligent systems that optimize the entire order-to-cash lifecycle, from sales through billing and collections. We're seeking a hands-on technical leader to drive our automation vision forward.
As Amazon's financial operations grow exponentially with business expansion, traditional approaches to scaling through human operations are no longer sufficient. Our team is at the forefront of solving this challenge through innovative automation solutions that combine artificial intelligence, machine learning, and enterprise-grade workflows to transform how financial operations work.
As a Technical Program manager,
- You are responsible for managing the lifecycle of a complex cross-functional program with considerable impact.
- Your program may focus on a single product in a critical technology area or you may work more broadly, managing larger initiatives that span organizations or geographies in support of a larger business objective.
- You may also be responsible for the delivery of large and complex projects that may or may not be tied to a larger program.
- You may be assigned to manage the roadmap for an organization, which may include contributing to OP1/OP2 narratives, and ownership of one or more organizational goals.
- As a senior technology program owner, you are accountable for the overall strategy as well as driving teams inside and outside your organization to deliver.
- You are able to define the program (mission, vision, tenets), set objectives, analyze data, drive improvements that are quantified with metrics, and influence resource allocation.
- You understand the systems in your product or program space, their limitations, scaling factors, boundary conditions, and reasons behind architectural decisions
Key job responsibilities
- To ensure business and technical stakeholder needs are aligned, you drive mindful discussions that lead to crisp decisions.
- You provide context (past, current, and future) for business/technology choices and a long-term perspective.
- You partner with customers and engineering teams to determine which projects move forward and in what priority order.
- You use your technical judgment to question proposals and test assumptions (Q. Do we need to build this at all?).
- You enlist Senior/Principal Engineer to ensure architecture(s) scale (or will scale) to match the “think big” business case.
- You make smart trade-offs (e.g., time vs. effort vs. features).
- You create plans that have clear, measurable success criteria. You clearly communicate progress and outcomes.
- You oversee the gap between teams, processes, and system architectures. You help teams/your organization reduce exposure to classic failure modes (e.g., requirements not sufficiently understood/documented, ineffective cross-team collaboration, long-term impact(s) from of the use of third-party technologies, APIs not protected/hardened, insufficient testing/gaps in QA).
- You solve ambiguous problems and proactively identify and mitigate risks (before they become roadblocks). You demonstrate good judgment in how and when to escalate (without damaging relationships).
- You are data-driven. You regularly review metrics and proactively seek out new and improved data/mechanisms for visibility. You ensure your program stays aligned with organizational objectives.
- You understand technical program management and engineering best practices. You may be asked to use your knowledge to assess development processes, test plans, and operations/maintenance requirements.
- You work with teams to improve concurrent project delivery. You streamline and/or eliminate excess process.
- You influence teams to decouple from dependencies and eliminate architecture problems that stifle innovation or cause user dissatisfaction, development collisions, and/or outages.
- You are an excellent communicator. You write effective narratives (Amazon 6-pager) and present them effectively to Directors and VPs. You routinely deliver the right things with limited guidance. * When confronted with discordant views, you are able to find the best way forward and influence others to follow that path (build consensus).
Basic Qualifications
- 5+ years of technical product or program management experience
- 7+ years of working directly with engineering teams experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership
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