Technical Sales Specialist

Visa Visa · Fintech · Auckland, New Zealand, New Zealand

Visa is seeking a Technical Sales Specialist in Auckland, New Zealand, to drive adoption of their payment acceptance solutions. This client-facing role involves consultative selling, articulating product benefits, and partnering with client sales teams to meet merchant needs. Responsibilities include value selling, customer engagement, product expertise, solution positioning, and sales enablement, requiring a strong understanding of payments, eCommerce, or financial services, with a focus on Cybersource, fraud tools, and tokenization.

What you'd actually do

  1. Value Selling: Lead conversations that highlight business outcomes, ROI, and competitive differentiation of our client's merchant acquiring and acceptance solutions, leveraging Visa Acceptance Solutions (e.g., Cybersource) as the underlying capability.
  2. Customer Engagement: Uncover merchant pain points and translate them into actionable solution opportunities through discovery sessions and consultative discussions.
  3. Collaboration: Work closely with our client's sales and relationship teams, Visa account managers, and technical specialists to ensure alignment and a smooth transition from presales engagement to delivery and implementation.
  4. Product Expertise: Maintain working knowledge of Visa’s suite of solutions (e.g., Cybersource gateway, fraud tools, tokenization) to confidently explain features, capabilities, and technical considerations to merchants.
  5. Solution Positioning: Align Visa’s technical capabilities to the needs of our client's merchant customers, providing practical technical sales insight while supporting their ability to scope and position the right solution.

Skills

Required

  • solution sales
  • technical sales
  • payments
  • eCommerce
  • financial services
  • client pain points
  • business value
  • product benefits
  • APIs
  • payment flows
  • fraud concepts
  • communication
  • presentation skills
  • manage multiple priorities
  • work cross-functionally
  • commercial mindset
  • problem-solving skills

Nice to have

  • Cybersource sales or technical experience

What the JD emphasized

  • Proven experience in solution sales or technical sales within payments, eCommerce, or financial services.
  • Strong ability to uncover client pain points and articulate business value and product benefits to senior stakeholders.
  • Working technical literacy (APIs, payment flows, fraud concepts) sufficient to engage in client discussions and liaise with technical teams.