Technical Solutions Consultant, Google Photos (english, Mandarin)

Google Google · Big Tech · Sydney NSW, Australia

This role focuses on managing the technical relationship with advertising clients and product partners for Google Photos. It involves leveraging emerging technologies, overseeing technical execution, building tools, and developing product strategy. The role requires strong problem-solving, project management, and communication skills, with a focus on client-facing technical solutions within the consumer domain.

What you'd actually do

  1. Be the global technical local point of contact for existing, and prospective, Original Equipment Manufacturer (OEM) and internal partners.
  2. Deliver innovative, scalable solutions to work around technical constraints.
  3. Generate appropriate documentation and technical guidance to ease partner integration.
  4. Coordinate with business development and internal cross-functional partners on OEM request prioritizations.
  5. Provide OEM partner feedback and insights to Google Photos cross-functional teams, including Product Management, Design and Marketing.

Skills

Required

  • Bachelor’s degree or equivalent practical experience.
  • 3 years of experience troubleshooting technical issues for internal/external partners or customers.
  • Experience with Android application or platform development.
  • Experience working with OEM, SoC, Original Device Manufacturer (ODM) or carrier partners within the Android ecosystem.
  • Ability to communicate in English and Mandarin fluently in order to interact with stakeholders.

Nice to have

  • 5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
  • 5 years of experience in a customer-facing role.
  • Experience in building Android applications and excellent problem-solving and debugging skills.
  • Excellent project management skills with a track record of managing multiple customers and streams of work.
  • Excellent programming skills in Java or Kotlin.
  • Demonstrated creative problem-solving approach and strong investigative skills, combined with a strong sense of ownership, and a proactive can-do attitude.

What the JD emphasized

  • technical relationship
  • technical constraints
  • technical execution
  • technical issues
  • technical guidance
  • technical solutions