Technology Senior Manager, Digital Experience & Marketing Systems

Johnson & Johnson Johnson & Johnson · Pharma · Raynham, MA +7

Technology Senior Manager, Digital & Marketing Systems at Johnson & Johnson (DePuy Synthes) responsible for global digital experience web and marketing platforms. Partners with Marketing, Commercial, and Digital experience teams to deliver scalable, compliant, and high-impact technology solutions. Leads technical product strategy, roadmap execution, and operationalization across digital marketing platforms. Drives value realization and ensures compliance with enterprise standards. Leads application of AI, advanced analytics, and automation to enhance customer engagement and optimize pricing/revenue. Manages vendor relationships and leads product owners/delivery teams.

What you'd actually do

  1. Own and evolve the product vision, roadmap, and backlog for global marketing technology platforms, ensuring alignment with commercial strategy and business priorities.
  2. Partner with Marketing, Commercial, Digital, and Data stakeholders to translate business needs into scalable, secure, and compliant technology solutions.
  3. Lead end‑to‑end product lifecycle management, from ideation and prioritization through delivery, adoption, and ongoing optimization.
  4. Govern platform enhancements and integrations, ensuring architectural alignment, data integrity, and interoperability across the commercial technology ecosystem.
  5. Drive value realization by defining success metrics, tracking outcomes, and continuously improving user experience and business impact.

Skills

Required

  • Bachelor’s degree in Information Systems, Computer Science, Engineering, Business, or a related field
  • 8-10 years of progressive experience in IT, digital, or commercial technology roles
  • significant experience owning or managing enterprise digital experience, web, or other marketing platforms
  • headless CMS platforms
  • marketing automation platforms
  • CRM
  • customer data platforms (CDP)
  • integrations
  • APIs
  • cloud-based enterprise systems
  • ability to translate marketing, digital, and commercial strategies into technology roadmaps
  • define value cases
  • prioritize investments based on business impact
  • Proven leadership skills managing cross-functional teams
  • influencing senior stakeholders
  • driving alignment across IT, Marketing, and Commercial organizations
  • agile or hybrid delivery models
  • backlog management
  • platform management
  • sprint planning/prioritization
  • product governance
  • Strong analytical and communication skills
  • ability to articulate complex technical concepts to non-technical audiences

Nice to have

  • Master’s degree (MBA or equivalent)
  • Experience supporting global or multi-region marketing organizations

What the JD emphasized

  • regulated environment
  • compliant
  • regulatory
  • quality standards

Other signals

  • AI, advanced analytics, and automation to modernize commercial platforms
  • enhancing customer engagement, pricing and revenue optimization
  • data-driven decision-making