Testing and Monitoring Specialist

Robinhood Robinhood · Fintech · Chicago, IL +3 · Brokerage Compliance

Robinhood is seeking a Testing and Monitoring Specialist to ensure operational excellence and regulatory compliance within the finance industry. The role involves designing and executing control testing programs, validating data streams, monitoring supervisory oversight, investigating system anomalies, and reporting on KPIs/SLAs. This position requires a strong understanding of financial regulatory frameworks and analytical skills for data validation and issue resolution.

What you'd actually do

  1. Design, implement, and execute comprehensive control testing programs to evaluate the effectiveness of internal controls and ensure adherence to complex regulatory requirements.
  2. Oversee the ingestion of complex data streams, conducting rigorous QA reviews and validation checks to confirm accuracy, completeness, and functional integrity.
  3. Monitor supervisory oversight to verify that designated supervisors are actively executing their required reviews and approvals in accordance with internal policies.
  4. Investigate system anomalies, clearly document defects, and partner with engineering and product teams to quickly triage and resolve operational issues.
  5. Develop, track, and report on Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), and prepare comprehensive reports for senior leadership and external partners.

Skills

Required

  • Bachelor's degree in Finance, Business Administration, Information Systems, or a related field
  • 3 years of experience in Audit, Risk Management, Compliance, or Quality Assurance
  • Deep familiarity with financial regulatory frameworks and policy management
  • Strong analytical problem-solving skills
  • Proven ability to analyze complex data sets
  • Validate data ingestion
  • Translate findings into actionable insights
  • Demonstrated client-facing experience
  • Ability to effectively present findings
  • Address inquiries
  • Ensure successful delivery of critical reports and deliverables
  • Excellent written and verbal communication skills
  • Articulate complex compliance issues to diverse audiences
  • Proficiency in issue-tracking software
  • Proficiency in reporting tools
  • Proficiency in testing frameworks

Nice to have

  • experience within FinTech, financial services, or another highly regulated industry

What the JD emphasized

  • rigorously evaluating internal controls
  • operational excellence
  • regulatory compliance
  • complex regulatory requirements
  • complex data streams
  • rigorous QA reviews
  • validate data ingestion
  • strict industry regulations
  • financial regulatory frameworks
  • highly regulated industry
  • analyze complex data sets
  • validate data ingestion
  • critical reports