Theater Host (seasonal)

Disney Disney · Media · Hollywood, CA +1

Seasonal Theater Host at the El Capitan Theatre in Hollywood, responsible for greeting guests, managing guest flow, ticket and concession sales, and maintaining the cleanliness and safety of the facility. Requires strong communication and interpersonal skills, basic math, and the ability to work flexible hours.

What you'd actually do

  1. As guests queue up for a show, you will greet them, check and scan their tickets prior to entrance
  2. Knowledgeable of seat locations within the Theatre and be able to direct guests to their seats
  3. Set up and remove, stanchions and barricades as needed
  4. Maintain clear pedestrian pathways, around the Theatre to ensure neighboring stores, shops or restaurant entrances aren’t blocked
  5. Ensure all queues are be clean and safe, with trash picked up on a regular basis

Skills

Required

  • Enthusiastic about interacting with and helping guests
  • Great communication skills
  • Must become familiar with the Theatre’s show times, let in procedures, food services, nearby tourist attractions and other Hollywood locations
  • Must become familiar with the Theatre’s Crisis Management procedures to help guests in case of an emergency
  • Must be able to bend, lift and carry 30 lbs. boxes, containers, cases of bottled soda, popcorn kernels, candy and other equipment necessary for operating the Theatre
  • Must be able to climb several flights of stairs at various times throughout their shift
  • Basic mathematical skills are required for maintaining inventory and calculating correct change without the aid of a computer or calculator
  • Willing to be trained on the operations of the theatre’s point of sales (POS) VISTA system
  • Must demonstrate good communication skills both verbally and written
  • Must demonstrate the ability to work as part of a team – must be a team player
  • Must be willing to be cross trained in all areas including but not limited to ushering, concessions, guest control, kitchen duties, pipe puller, box office, wardrobe and guest services
  • Perform other duties as directed by the management team
  • Other requirements are to be available for an 8 hour shift on Fridays, Saturdays and Sundays, meetings, special events and National and Company recognized holidays WHEN NEEDED
  • Must have a High School Diploma or Equivalent