Threat Advisory Engineer, Solutions Engineering

Cloudflare Cloudflare · Enterprise · Mexico City, Mexico · Solution Engineering

This role is for a Threat Advisory Solutions Engineer at Cloudflare, focusing on the technical pre-sales aspect of Cloudflare's Security portfolio. The engineer will lead technical discussions with customers under attack, assist in mitigation efforts using Cloudflare technology, analyze threat data, and create threat intelligence reports. The role requires strong technical, analytical, and communication skills, with an emphasis on security intelligence, anomaly hunting, and incident response. While the company leverages AI and encourages AI-native curiosity, the core function of this role is not to build or ship AI models but to use existing security tools and intelligence to support customers.

What you'd actually do

  1. Lead the technology discussion with customers reaching out to Cloudflare while they are Under Attack, and confidently and calmly handles the efforts of attack mitigation using Cloudflare technology and tools.
  2. Works closely with Cloudflare Product and Engineering teams to analyze threat data and provide insights to Sales and Solutions Engineering teams to support the sales process.
  3. Creating threat intelligence reports and collateral for internal and external consumption.
  4. Support the Sales and Solution Engineering teams throughout the sales process by focusing on security intelligence, anomaly hunting and incident response.
  5. Leverage intuition, security knowledge and a broad array of tools and advanced security techniques to uncover malicious activity, and assist customers.

Skills

Required

  • Deep understanding of Cloudflare’s Security portfolio of products and services
  • Technical analysis involving threat event data and evaluating malicious activity
  • Deep knowledge of TCP/IP and related network protocols
  • Working/in-depth knowledge of information security protection/detection and authentication systems (firewalls, IDS, IPS, anti-virus, etc.)
  • Knowledge of commonly-accepted information security principles and practices, as well as techniques attackers would use to identify vulnerabilities, gain unauthorized access, escalate privileges and access restricted information.
  • In-depth knowledge of current operating environments (Microsoft, Linux, & Other operating systems, and cloud providers)
  • Understanding and use of scripting and third party security tools
  • Working understanding of database systems, application system development and installation/implementation processes
  • Exceptional analytical and critical thinking
  • Excellent interpersonal skills
  • Advanced written and oral communications
  • Self-motivator
  • Team player and independent worker
  • Highly adaptive

Nice to have

  • Previous experience in a SOC or NOC, or PEN testing
  • Knowledge of specific security products such as Bot Management, DDoS mitigation and Web Application Firewalls (WAF)
  • Awareness of the Zero Trust security model architecture

What the JD emphasized

  • MUST have right-to-work in Mexico
  • Visa sponsorship is NOT provided for this position
  • Requires full time work over the Weekends
  • comfortable working with a “Wed-Sun” or “Sat-Wed” 5-day working week schedule