Tier III O&m (ne Iii) (government)

AT&T AT&T · Telecom · Chantilly, VA

Network Engineer responsible for Tier III Operations and Maintenance (O&M) of Juniper and Cisco routers, including troubleshooting, implementation of routing changes, and support for various network protocols. Requires extensive experience with enterprise-level infrastructure and security technologies, with a strong emphasis on network connectivity, latency, and routing issues. The role involves collaboration with IT staff and technical support teams, utilization of monitoring tools, and on-call duties. A TS SCI with polygraph clearance is mandatory.

What you'd actually do

  1. Tier III O&M of Juniper and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing changes.
  2. Troubleshooting network issues related to connectivity, latency, asymmetric routing.
  3. Implementation of routing and troubleshooting issues related to the following protocols: OSPF, BGP, MPLS, VRF’s, VPN’s
  4. Support problem management to conduct root cause analysis of recurring issues.
  5. Provide day-to-day Operations and Maintenance (O&M) support for incident management events and outages.

Skills

Required

  • 16 years of experience (combination of work history and education)
  • DoD 8140 Information Assurance Technical (IAT) Level 2 compliance
  • Configuring and troubleshooting Juniper and Cisco routers and switches
  • Experience with protocols such as OSPF, BGP, VPN’s, VRF’s, MPLS
  • Understanding of routing, switching, Internet Protocol (IP) subnet, Network Address Translation (NAT) and security technologies
  • Demonstrated ability to engineer and modify rulesets to allow connectivity for new customer requirements
  • Demonstrated ability to read, understand, and develop schematic diagrams, technical manuals, and documentation
  • Working knowledge of Service Now or similar IT Service Management (ITSM) products
  • Superior verbal and written communication skills
  • Intermediate-level knowledge of MS Office products Word, Excel, PowerPoint, and Visio

Nice to have

  • Palo Alto firewall equipment and applications
  • Cisco Adaptive Security Appliance (ASA) firewall equipment and applications
  • Forcepoint firewall equipment and applications

What the JD emphasized

  • TS SCI with polygraph