Toc Technician

Warner Bros Discovery Warner Bros Discovery · Media · Buenos Aires, Buenos Aires, Argentina · Technology

This role provides Level 1 support for Playout and Live Events Transmission using cloud and on-prem video technologies, including infrastructure and networking support. It involves setting up, validating, and correcting workflows for live feed delivery, collaborating with other support levels, and performing corrective maintenance.

What you'd actually do

  1. Support Playout technology and Transmission chains for WBD Live Channels Portfolio, being the FPC for operational inquires.
  2. Setup, validate and correct, when needed, workflows for delivering of live feeds through fiber and cloud solutions.
  3. Work with other support levels on different areas, such as Infrastructure, Networking and Transmission to solve time sensitive issues affecting critical services.
  4. Prepare and assist on the creation of SOP and documentation for the area.
  5. Perform corrective maintenance activities on critical services

Skills

Required

  • 3 years of experience in managing roles in Video Operation Centers in similar media companies
  • Experience in Cloud Technology distributions (AWS/Azzure/Google/Harmonic VOS)
  • Fluent in English and Spanish

Nice to have

  • Experience working with ITIL
  • Fluent in Portuguese
  • 3+ years in managing mission critical teams
  • Broad knowledge of transport solutions and codecs