Transportation Commercial Quality Specialist

Johnson & Johnson Johnson & Johnson · Pharma · Ringaskiddy, Cork, Ireland +1

This role supports the execution and continuous improvement of regional Commercial Quality and Safety Surveillance (CQSS) activities across the EMEA region, ensuring compliance with quality system requirements and supporting post-market surveillance and vigilance processes.

What you'd actually do

  1. Support EMEA CQSS activities, including post‑market surveillance, quality system compliance, and safety reporting processes in alignment with global and regional requirements.
  2. Assist in the execution and maintenance of quality system documentation, including procedures, work instructions, and records related to CQSS activities.
  3. Participate in complaint handling, vigilance, and trend analysis activities to support identification and escalation of quality and safety issues.
  4. Support internal and external audits, inspections, and regulatory inquiries by preparing documentation and responding to information requests.
  5. Collaborate with cross‑functional partners (e.g., Regulatory Affairs, Medical Safety, Operations) to support timely investigation and resolution of quality and compliance issues.

Skills

Required

  • Working knowledge of quality systems and compliance requirements (e.g., ISO 13485, post‑market surveillance, vigilance).
  • Experience supporting investigations, documentation, and quality records in accordance with established procedures.
  • Strong attention to detail with the ability to manage multiple priorities in a regulated environment.
  • Proficiency in English

Nice to have

  • Advanced degree in Quality, Regulatory, Life Sciences, or a related field
  • Experience supporting EMEA‑based quality, vigilance, or regulatory activities within the medical device industry.
  • Familiarity with EU MDR/IVDR post‑market surveillance and safety reporting requirements.
  • Experience participating in audits or health authority inspections.
  • Proficiency with quality systems, databases, and reporting tools.
  • Effective written and verbal communication skills, with the ability to collaborate across functions and regions.
  • additional EMEA language skills
  • Quality or Regulatory certifications (e.g., ASQ, ISO Lead Auditor)

What the JD emphasized

  • regulated industry
  • quality systems
  • compliance requirements
  • post-market surveillance
  • vigilance