Trust & Safety Product Manager - Payments - Vice President

JPMorgan Chase JPMorgan Chase · Banking · Tampa, FL +1 · Commercial & Investment Bank

Product Manager for Trust & Safety in Payments at JPMorgan Chase, focusing on fraud prevention. Responsible for end-to-end product life cycle, strategy, roadmap, and launch of innovative products that provide customer value and exceed expectations. Requires 5+ years of product management experience in Payments/Fraud Prevention and knowledge of product development, design, and data analytics.

What you'd actually do

  1. Develops a product strategy and product vision that delivers value to customers
  2. Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
  3. Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
  4. Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
  5. Proactively manages new product or synergies pipeline that anticipates and/or responds to ecosystem stakeholder needs, market trends to ensure best-in-class offering in the market

Skills

Required

  • product management
  • Fraud Prevention
  • Payments domain
  • product development life cycle
  • design
  • data analytics
  • product life cycle activities
  • discovery
  • ideation
  • strategic development
  • requirements definition
  • value management
  • building and commercializing innovative products and services
  • working and aligning with cross-functional internal and external stakeholders
  • developing and managing product documentation

Nice to have

  • highly matrixed, complex organization
  • e-Commerce and Corporate business models
  • credit card processing lifecycle
  • AI/ML strategies
  • presentation skills
  • communication skills
  • Go-to-Market strategy