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The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.
In this position...
The UAT and Go-Live Manager plays a pivotal role in our core modernization program by leading UAT and go-live readiness across technical and business user groups.
This individual will be responsible for defining, planning, and executing User Acceptance Testing (UAT) and Go-Live strategies for the Alfa Receivables implementation, ensuring solutions meet business requirements and comply with financial regulations.
They partner with Enterprise End-to-End testing and in-sprint testing to support an integrated testing approach and facilitate collaboration across business, product, compliance, testing, and engineering teams. Additionally, this role oversees go-live readiness activities, including environment availability, cross-initiative resource coordination, policy and procedure readiness, and training design, while integrating UAT into the customer journey approach and culminating in a readiness certification process with stakeholder signoff.
What you'll do...
Lead UAT strategy, planning, and execution, including scope, entry/exit criteria, and execution oversight
Serve as the primary liaison across Business, Product, Engineering, Operations, Compliance, Training, and Change Management
Partner with Product and Engineering to ensure acceptance criteria are testable and UAT‑ready in Agile delivery models
Manage UAT defects, triage, and risk mitigation in alignment with enterprise testing governance
Ensure UAT environment and test data readiness, including integrations and regulatory compliance
Provide clear status reporting, dashboards, and risk visibility to senior leadership
Define and drive go‑live readiness criteria, governance cadence, and go/no‑go decisioning
Lead cutover planning, dress rehearsals, runbooks, and launch execution
Oversee training readiness, documentation control, and launch communications
You'll have...
- Bachelor’s degree in Business, Finance, Information Technology, Computer Science, or a related field.
- 3+ years of UAT or QA experience with a strong focus on UAT.
- 3+ years of experience in auto finance or a closely related financial services environment.
- Experience in a highly regulated industry, with a basic understanding of regulatory requirements and data security protocols.
- Proven experience in Agile/Scrum environments, including user stories, acceptance criteria, and the Definition of Ready/Done.
- Experience supporting large-scale system modernization or transformation programs.
- Experience partnering with Training, Org Change Management, Compliance, and operational SMEs on training design, procedure readiness, and job aids.
- Experience supporting go-live readiness, cutover, and operational launch activities, including dress rehearsals, support model preparation, escalation paths, command center readiness, and hypercare.
- Experience facilitating cross-functional workshops and eliciting business requirements.
- Proficiency with test management tools such as Azure DevOps or JIRA/Xray for test case management, execution tracking, and defect management.
- Strong facilitation, documentation, and executive communication skills, with the ability to present risks, decisions, and readiness status clearly to leadership.
Even better you'll have...
- Experience with Alfa Receivables or comparable loan/receivables platforms.
- Experience developing or supporting launch dashboards, RAID logs, milestone trackers, and readiness reporting.
- Exposure to change management activities and end-user adoption initiatives.
- Certifications such as ISTQB, Certified Scrum Master (CSM), or SAFe Agilist.
- Experience with test automation concepts and tools, particularly as they relate to UAT.
- Basic understanding of API testing concepts and tools.
- Experience with data migration testing.
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
- Immediate medical, dental, vision and prescription drug coverage
- Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
- Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
- Vehicle discount program for employees and family members and management leases
- Tuition assistance
- Established and active employee resource groups
- Paid time off for individual and team community service
- A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
- Paid time off and the option to purchase additional vacation time.
This position is a leadership level 5.
For more information on salary and benefits, click here: https://fordcareers.co/LL5SP1
Visa sponsorship is not available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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