(usa) Area Manager - Quality Assurance/systems

Walmart Walmart · Retail · Lebanon, TN

Area Manager for Quality Assurance and Systems at Walmart, responsible for implementing business plans, managing productivity, maintaining quality and safety standards, supervising associates, managing QA guidelines, and overseeing systems hardware and software maintenance and installation. The role involves troubleshooting systems applications and ensuring associates are trained on logistics and company policies. It emphasizes respect for individuals, integrity, customer service, and continuous improvement.

What you'd actually do

  1. Communicate with or to individuals or groups verbally andor in writing eg customers suppliers associates
  2. Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling assigning duties and coordinating workloads in order to achieve facility goals eg production quality safety
  3. Monitor and manage productivity of area of responsibility by preparing reviewing andor analyzing business reports
  4. Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies standards and procedures monitoring associate compliance to policies and procedures distributing and maintaining procedures and supporting documentation
  5. Identify associate customer andor supplier concerns by listening consulting with others when needed to determine corrective action to take or make recommendations in order to resolve

Skills

Required

  • Communication skills
  • Leadership skills
  • Problem-solving skills
  • Quality assurance principles
  • Systems management
  • Inventory management
  • Associate training and development

Nice to have

  • Experience with logistics and company policies
  • Data analysis and reporting
  • Customer service orientation