(usa) Asset Protection Operations Coach

Walmart Walmart · Retail · Dilworth, MN

This role focuses on asset protection operations, loss prevention, inventory control, and team leadership within a retail environment. It involves driving sales through effective merchandise presentation, managing inventory, ensuring compliance with policies, investigating violations, and promoting safety. The role requires supervising and developing associates, collaborating with various levels of staff, and ensuring a high-quality customer experience, all while adhering to company policies and ethical standards.

What you'd actually do

  1. Drives sales by ensuring effective merchandise presentation for example accurate and competitive pricing proper signing inventory levels cleanliness of the area assessing economic trends and community needs overseeing the stocking and rotation of merchandise setting up cleaning and organizing product displays and securing fragile and highshrink merchandise
  2. Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively
  3. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way OBW service model managing and supporting customer service initiatives for example store of the community and community outreach programs ensuring customer needs complaints and issues are successfully resolved developing and implementing action plans to correct deficiencies and providing process improvement leadership to ensure a high quality customer experience
  4. Provides supervision and development opportunities for hourly associates by hiring training and mentoring of associates assigning duties setting clear expectations providing associate recognition communicating expectations consistently and effectively ensuring awareness and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential
  5. Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives Builds accountability for policies and procedures Measures adherence to loss prevention policies and procedures Reviews variances to inventory reports Conducts operational and preinventory reviews Gathers data audits results and monitors deficiency trends Identifies improvement opportunities Communicates and works with managers and associates to determine corrections needed to inventory controls Influences the implementation and execution of control corrections Trains managers and associates operational controls and processes in multiple stores

Skills

Required

  • Asset Protection
  • Loss Prevention
  • Inventory Control
  • Team Leadership
  • Customer Service
  • Merchandising
  • Training
  • Compliance
  • Investigation
  • Safety Management

Nice to have

  • Retail Operations
  • Business Acumen
  • Communication
  • Problem-Solving
  • Adaptability